ISG Software Research Analyst Perspectives (23)

The Buyers Guide for Mobile Analytics Classifies and Rates Vendors

Posted by David Menninger on 17 October 2023

I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well vendors’ offerings meet buyers’ requirements. The Ventana Research 2023 Mobile Analytics Buyers Guide is the distillation of a year of market and product research by Ventana Research. Drawing on our Benchmark Research, we apply a structured methodology built on evaluation categories that reflect the... Read More

Topics: Analytics, Analytics and Data

Visier Extends People Analytics Beyond the Data Analyst and Scientist

Posted by ISG Research on 17 October 2023

Human resources has long been stereotyped as the department that relies on intuition and experience in decision-making. Enterprises have evolved to understand the importance of their workforce to achieving business outcomes and not just as a line item in the expense column of a balance sheet, earning HR executives a seat in Lin Manuel Miranda’s eponymous “room where it happens.” In doing so,... Read More

Topics: Human Capital Management, Workforce Management, Total Compensation Management

DataOps Buyers Guide: Market Observations

Posted by Matt Aslett on 16 October 2023

The 2023 Ventana Research Buyers Guide for DataOps research enables me to provide observations about how the market has advanced. Data Operations (DataOps) is a methodology focused on the delivery of agile business intelligence (BI) and data science through the automation and orchestration of data integration and processing pipelines, incorporating improved data reliability and integrity via data... Read More

Topics: Data, Data Ops, data operations

Mobile Analytics Buyers Guide: Market Observations

Posted by David Menninger on 16 October 2023

The 2023 Ventana Research Buyers Guide for Mobile Analytics research enables me to provide observations about how the market has advanced. The processes and technology of the mobile analytics software industry play an instrumental role in enabling an organization’s business units and IT to optimally utilize data in both tactical and strategic ways. To accomplish this, organizations must provide... Read More

Topics: Analytics, Analytics and Data

The Buyers Guide for Collaborative Analytics Classifies and Rates Vendors

Posted by David Menninger on 13 October 2023

I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well vendors’ offerings meet buyers’ requirements. The Ventana Research 2023 Collaborative Analytics Buyers Guide is the distillation of a year of market and product research by Ventana Research. Drawing on our Benchmark Research, we apply a structured methodology built on evaluation categories that reflect... Read More

Topics: Analytics, Analytics and Data

Collaborative Analytics Buyers Guide: Market Observations

Posted by David Menninger on 12 October 2023

The 2023 Ventana Research Buyers Guide for Collaborative Analytics research enables me to provide observations about how the market has advanced. Analytics almost universally involves collaboration among a team of individuals. Interpreting the results of the analyses, choosing a course of action and tracking the implementation of those actions spans multiple roles and departments within an... Read More

Topics: Analytics, Analytics and Data

Cultivating Contact Center, Customer Experience Thinking for Success

Posted by Keith Dawson on 12 October 2023

The environment around customer experience is being disrupted by a series of technical and organizational shifts ranging from artificial intelligence to work-from-home to deep customer analytics. When times change, it’s helpful for people to have a framework to organize their thinking and actions. I believe there are two dominant frameworks used to organize business approaches to customers. One... Read More

Topics: Customer Experience, Voice of the Customer, Contact Center, agent management

Align Early-Career HCM Technology with Digital-First Generation

Posted by ISG Research on 11 October 2023

When my father entered the workforce in the 1950s, his path was relatively clear. He graduated high school, went to work in his chosen trade, did a stint in the Navy Reserves, and continued in the same or adjacent career until he retired. The same was true for my uncle, who chose to go to college but joined a firm working in his field, worked hard to be promoted, and changed companies one time... Read More

Topics: Human Capital Management, Talent Management

The Buyers Guide for Embedded Analytics Classifies and Rates Vendors

Posted by David Menninger on 11 October 2023

I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well vendors’ offerings meet buyers’ requirements. The Ventana Research 2023 Embedded Analytics Buyers Guide is the distillation of a year of market and product research by Ventana Research. Drawing on our Benchmark Research, we apply a structured methodology built on evaluation categories that reflect the... Read More

Topics: embedded analytics, Analytics

Embedded Analytics Buyers Guide: Market Observations

Posted by David Menninger on 10 October 2023

The 2023 Ventana Research Buyers Guide for Embedded Analytics research enables me to provide observations about how the market has advanced. The processes and technology of the analytics and data software industry play an instrumental role in enabling an organization’s business units and IT to optimally utilize data in both tactical and strategic ways. To accomplish this, organizations must... Read More

Topics: embedded analytics, Analytics

The Buyers Guide for Augmented Analytics Classifies and Rates Vendors

Posted by David Menninger on 06 October 2023

I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well vendors’ offerings meet buyers’ requirements. The Ventana Research 2023 Augmented Analytics Buyers Guide is the distillation of a year of market and product research by Ventana Research. Drawing on our Benchmark Research, we apply a structured methodology built on evaluation categories that reflect the... Read More

Topics: Analytics, Augmented Analytics, AI and Machine Learning

Augmented Analytics Buyers Guide 2023: Market Observations

Posted by David Menninger on 05 October 2023

The 2023 Ventana Research Buyers Guide for Augmented Analytics research enables me to provide observations about how the market has advanced. For decades, organizations have been improving and expanding the way they use analytics and data software, commonly referred to as business intelligence (BI), to improve their operations. Vendors have made dramatic improvements to BI products with highly... Read More

Topics: Analytics, Augmented Analytics, AI and Machine Learning

Infoblox DDI Boosts Network Security Resilience

Posted by Jeff Orr on 05 October 2023

In today’s rapidly evolving digital security landscape, organizations face the challenge of maintaining robust network security resilience. Chief information officers battling increasingly sophisticated cyber threats and the growing complexity of enterprise networks must enhance network security posture with advanced technologies to stay ahead of potential threats. One such technology is DDI –... Read More

The Buyers Guide for Analytics and Data Classifies and Rates Vendors

Posted by David Menninger on 04 October 2023

I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well vendors’ offerings meet buyers’ requirements. The Ventana Research 2023 Analytics and Data Buyers Guide is the distillation of a year of market and product research by Ventana Research. Drawing on our Benchmark Research, we apply a structured methodology built on evaluation categories that reflect the... Read More

Topics: Analytics, Analytics and Data

Analytics and Data Buyers Guide 2023: Market Observations

Posted by David Menninger on 03 October 2023

The 2023 Ventana Research Buyers Guide for Analytics and Data research enables me to provide observations about how the market has advanced. The processes and technology of the analytics and data software industry continue to play an instrumental role in enabling an organization’s business units and IT to optimally utilize data in both tactical and strategic ways. To accomplish this,... Read More

Topics: Analytics, Analytics and Data

Build Network Security Resilience with DDI: Benefits and Challenges

Posted by Jeff Orr on 03 October 2023

Network security resilience is the ability to withstand and recover from cyber-attacks. To achieve this, organizations need to use DDI technology. DDI stands for DNS, DHCP and IPAM. These are three services that help devices connect and communicate on a network. Domain name system (DNS) converts human-readable domain names into IP addresses. For example, when you type www.VentanaResearch.com, DNS... Read More

Cloudera Facilitates Versatility with Enterprise Data and AI

Posted by Matt Aslett on 03 October 2023

The data platforms market may appear to have little or nothing to do with haute couture, but it is one of the data sectors most strongly influenced by the fickle finger of fashion. In recent years, various architectural approaches to data storage and processing have enjoyed a phase in the limelight, including data warehouse, data mart, data hub, data lake, cloud data warehouse, object storage,... Read More

Topics: Cloud Computing, Data Governance, Data Management, Data, Digital Technology, data operations, Streaming Data Events, analytic data platforms, Analytics and Data, AI and Machine Learning

Cisco to Acquire Splunk: An Enterprise SWOT Assessment

Posted by Jeff Orr on 28 September 2023

The acquisition of Splunk by Cisco marks a significant milestone in the digital security industry. This strategic move combines the strengths of two industry leaders, offering a suite of products and services underpinned by artificial intelligence technologies. However, like any major business decision, it comes with challenges and potential risks. Ventana Research presents an analysis of the... Read More

Generative AI Boosts Value Creation with Outcome-Led Data Integration

Posted by Matt Aslett on 27 September 2023

Despite a focus on being data-driven, many organizations find that data and analytics projects fail to deliver on expectations. These initiatives can underwhelm for many reasons, because success requires a delicate balance of people, processes, information and technology. Small deviations from perfection in any of those factors can send projects off the rails. For data projects, placing too much... Read More

Topics: Analytics, Business Intelligence, Data Management, Data, Digital Technology, data operations, AI and Machine Learning

Future of CRM has Sales Engagement Potential

Posted by Stephen Hurrell on 26 September 2023

Customer relationship management systems have been around since Tom Siebel created one while working at Oracle in the late ‘80s and then monetized it founding Siebel Systems that eventually was bought by Oracle. When Salesforce launched its “No Software” slogan in the early 2000s, CRM moved to the cloud, but the concept was still based on a object model centered around an opportunity that... Read More

Topics: Office of Revenue