ISG Software Research Analyst Perspectives | Human Capital Management (7)

The Business Continuity Imperative: The Work Experience and Workforce Engagement Agenda

Posted by Mark Smith on 24 May 2020

The workforce is the center of any organization, no matter if the workforce consists of employees, contractors or what we call gig workers. It stands to reason that a black-swan event has an immediate impact on a workforce and thus an organization’s overall business health. In challenging times, a “family-first” mentality tends to take hold — a reality that, far too often, business leaders and HR... Read More

Topics: Sales, Human Capital Management, Learning, Office of Finance, Voice of the Customer, Analytics, Digital Technology, Digital Marketing, Operations & Supply Chain, Workforce Optimization, AI and Machine Learning

The Business Continuity Imperative: The Supplier Relationship and Experience

Posted by Mark Smith on 10 May 2020

Suppliers play a critical role in supporting the operations and processes of every organization. Whether direct or indirect, an organization’s relationship with its suppliers has ramifications that are perilous to underestimate. The imperative to maintain business continuity becomes painfully clear in a global pandemic, and that imperative demands that organizations cultivate excellent supplier... Read More

Topics: Sales, Customer Experience, Human Capital Management, Marketing, Office of Finance, Voice of the Customer, Analytics, Internet of Things, Data, Digital Technology, Operations & Supply Chain, Conversational Computing

The Business Continuity Imperative: The Voice and Mission of Your Customer Experience

Posted by Mark Smith on 03 May 2020

Supercharging the customer experience (CX) is more than just an opportunity. It’s essential for every organization that looks to optimize engagement at every moment of the customer journey. In times such as these, when business continuity is a top priority, organizations must address the customer experience, especially if it has not been a focal point of the executive team. Gaining and... Read More

Topics: Sales, Customer Experience, Human Capital Management, Marketing, Office of Finance, Voice of the Customer, Analytics, Collaboration, Data Governance, Data Preparation, Information Management, Internet of Things, Contact Center, Data, Digital Technology, Digital Commerce, Operations & Supply Chain, Intelligent CX, Conversational Computing

The Business Continuity Imperative: Digital Technology for Optimal Operations in 2020 and Beyond

Posted by Mark Smith on 26 April 2020

The imperative to infuse digital technology into your organization is not new, but it’s more essential than ever that organizations embrace digital transformation and business continuity to improve processes. I have recently written about the need for digital innovation in business continuity, outlining the steps every organization needs to take. These steps involve a close examination of the... Read More

Topics: Customer Experience, Human Capital Management, Office of Finance, Analytics, Data, Digital Technology

Ultimate Software Finishes Strong in Validation for Compensation

Posted by ISG Research on 20 April 2020

Here are some insights on Ultimate Software drawn from our latest Value Index research, which provides an analytic assessment of how well total compensation management vendors’ offerings address buyers’ requirements. The Ventana Research Value Index on Total Compensation Management 2020 is the distillation of a year of market and product research efforts by Ventana Research. We evaluated Ultimate... Read More

Topics: Human Capital Management, Total Compensation Management

SAP SuccessFactors is a Product Leader in Total Compensation Management Value Index

Posted by ISG Research on 17 April 2020

Here are some insights on SAP SuccessFactors drawn from our latest Value Index research, which provides an analytic assessment of how well total compensation management vendors’ offerings address buyers’ requirements. The Ventana Research Value Index on Total Compensation Management 2020 is the distillation of a year of market and product research efforts by Ventana Research. We evaluated SAP... Read More

Topics: Human Capital Management, Total Compensation Management

ADP Provides a Reliable Total Compensation Management Offering

Posted by ISG Research on 16 April 2020

Here are some insights on ADP drawn from our latest Value Index research, which provides an analytic assessment of how well total compensation management vendors’ offerings address buyers’ requirements. The Ventana Research Value Index on Total Compensation Management 2020 is the distillation of a year of market and product research efforts by Ventana Research. We evaluated ADP and six other... Read More

Topics: Human Capital Management, Workforce Management, Continuous Payroll

beqom Offers Strong Total Compensation Management Product

Posted by ISG Research on 15 April 2020

Here are some insights on beqom drawn from our latest Value Index research, which provides an analytic assessment of how well total compensation management vendors’ offerings address buyers’ requirements. The Ventana Research Value Index on Total Compensation Management 2020 is the distillation of a year of market and product research efforts by Ventana Research. We evaluated beqom and six other... Read More

Topics: Human Capital Management, Total Compensation Management

PeopleFluent Is a Value Index Leader in Total Compensation Management

Posted by ISG Research on 14 April 2020

Here are some insights on PeopleFluent drawn from our latest Value Index research, which provides an analytic assessment of how well total compensation management vendors’ offerings address buyers’ requirements. The Ventana Research Value Index on Total Compensation Management 2020 is the distillation of a year of market and product research efforts by Ventana Research. We evaluated PeopleFluent... Read More

Topics: Human Capital Management, Total Compensation Management

Workday Excels in Total Compensation Management Value Index

Posted by ISG Research on 13 April 2020

Here are some insights on Workday drawn from our latest Value Index research, which provides an analytic assessment of how well total compensation management vendors’ offerings address buyers’ requirements. The Ventana Research Value Index on Total Compensation Management 2020 is the distillation of a year of market and product research efforts by Ventana Research. We evaluated Workday and six... Read More

Topics: Human Capital Management, Total Compensation Management

Oracle Leads Total Compensation Management Value Index

Posted by ISG Research on 10 April 2020

Here are some insights on Oracle drawn from our latest Value Index research, which provides an analytic assessment of how well total compensation vendors’ offerings address buyers’ requirements. The Ventana Research Value Index on Total Compensation Management 2020 is the distillation of a year of market and product research efforts by Ventana Research. We evaluated Oracle and six other vendors... Read More

Topics: Human Capital Management, Total Compensation Management

Identifying the Leaders in Total Compensation Management

Posted by ISG Research on 09 April 2020

I am happy to share some insights from our latest Value Index research, which rates how well vendors’ offerings meet buyers’ performance requirements in seven categories, five relevant to the product (adaptability, capability, manageability, reliability and usability) and two related to the vendor (TCO/ROI and vendor validation). The Ventana Research Value Index on Total Compensation Management... Read More

Topics: Human Capital Management, Workforce Management, total rewards management

The Evolution in Total Compensation Management

Posted by ISG Research on 08 April 2020

Compensation management is a critical part of human capital and talent management processes. Organizations must determine and provide the appropriate compensation for each person — whether it involves base pay, short or long-term incentives, cash or equity-based compensation — to attract and retain productive members of the workforce. However, the complexities of compensation can make it... Read More

Topics: Human Capital Management, Workforce Management, Total Compensation Management, employee experience, total rewards management

Payroll Software Value Index: Paychex Appears Poised for Growth

Posted by ISG Research on 07 April 2020

Here are some insights on Paychex drawn from our latest Value Index research, which provides an analytic assessment of how well payroll software vendor offerings address buyers’ requirements. The Ventana Research Value Index on Payroll Software 2020 is the distillation of a year of market and product research efforts by Ventana Research. We evaluated Paychex and seven other vendors in seven... Read More

Topics: Human Capital Management, Learning Management, Workforce Management, candidate engagement, Continuous Payroll, total rewards management

Workday is Reliable and Adaptable to Payroll Needs

Posted by ISG Research on 06 April 2020

Here are some insights on Workday drawn from our latest Value Index research, which provides an analytic assessment of how well payroll software vendor offerings address buyers’ requirements. The Ventana Research Value Index on Payroll Software 2020 is the distillation of a year of market and product research efforts by Ventana Research. We evaluated Workday and seven other vendors in seven... Read More

Topics: Human Capital Management, Learning Management, Workforce Management, candidate engagement, Continuous Payroll, total rewards management

Kronos a Leader in Customer Assurance in Payroll Software Value Index

Posted by ISG Research on 03 April 2020

Here are some insights on Kronos drawn from our latest Value Index research, which provides an analytic assessment of how well payroll software vendor offerings address buyers’ requirements. The Ventana Research Value Index on Payroll Software 2020 is the distillation of a year of market and product research efforts by Ventana Research. We evaluated Kronos and seven other vendors in seven... Read More

Topics: Human Capital Management, Learning Management, Workforce Management, candidate engagement, Continuous Payroll, total rewards management

Fortune Favors the Prepared

Posted by Robert Kugel on 02 April 2020

I like Louis Pasteur’s observation that “fortune favors the prepared mind.” So-called black swan events happen regularly and can have a very negative effect on a business. Of course, risk is inherent in any commercial undertaking; organizations don’t succeed by being overly cautious and reckless ones usually fail after awhile. Those that are consistently successful are ones that manage risk... Read More

Topics: Human Capital Management, Office of Finance, Continuous Planning, Workforce Management, Financial Performance Management, Work and Resource Management, Predictive Planning

SAP SuccessFactors is a Payroll Value Index Leader in Manageability and Usability

Posted by ISG Research on 02 April 2020

Here are some insights on SAP SuccessFactors drawn from our latest Value Index research, which provides an analytic assessment of how well payroll software vendor offerings address buyers’ requirements. The Ventana Research Value Index on Payroll Software 2020 is the distillation of a year of market and product research efforts by Ventana Research. We evaluated SAP SuccessFactors and seven other... Read More

Topics: Human Capital Management, Learning Management, Workforce Management, candidate engagement, Continuous Payroll, total rewards management

Ultimate Software is a Value Index Leader in Payroll Software

Posted by ISG Research on 01 April 2020

Here are some insights on Ultimate Software drawn from our latest Value Index research, which provides an analytic assessment of how well payroll software vendor offerings address buyers’ requirements. The Ventana Research Value Index on Payroll Software 2020 is the distillation of a year of market and product research efforts by Ventana Research. We evaluated Ultimate Software Group and seven... Read More

Topics: Human Capital Management, Learning Management, Workforce Management, candidate engagement, Continuous Payroll, total rewards management

Oracle’s Payroll Software is a Ventana Research Value Index Leader

Posted by ISG Research on 31 March 2020

Here are some insights on Oracle drawn from our latest Value Index research, which provides an analytic assessment of how well payroll software vendor offerings address buyers’ requirements. The Ventana Research Value Index on Payroll Software 2020 is the distillation of a year of market and product research efforts by Ventana Research. We evaluated Oracle and seven other vendors in seven... Read More

Topics: Human Capital Management, Learning Management, Workforce Management, candidate engagement, Continuous Payroll, total rewards management