ISG Software Research Analyst Perspectives

Transforming Task Automation: The Future of Intelligent Orchestration

Posted by Jeff Orr on 31 December 2024

The evolution from basic task automation platforms to advanced task orchestration and management marks a milestone in the journey toward Intelligent Automation. Task automation platforms initially enabled enterprises to automate repetitive tasks, freeing valuable human resources for more strategic activities. However, as the need for seamless coordination of multiple automated tasks becomes... Read More

Topics: Digital Technology, RPA

Restructuring Cybersecurity: Lessons from Microsoft's Recent Changes

Posted by Jeff Orr on 06 November 2024

The structures that govern enterprise security teams are under scrutiny. A recent report from a government watchdog group has taken issue with Microsoft’s cybersecurity strategies in the wake of its Exchange Server attacks, prompting the enterprise software giant to re-evaluate its reporting structures. The implications of this shift extend beyond Microsoft itself, with cybersecurity becoming a... Read More

Topics: Digital Technology, Cybersecurity, CISO

Unlocking Success with Enterprise GenAI Tools

Posted by Jeff Orr on 31 October 2024

Generative AI (GenAI) software can transform various aspects of enterprise operations, which makes it a critical component of modern business strategies. GenAI tools can automate repetitive tasks such as data entry, report generation and customer interactions. GenAI can improve overall operational efficiency, resulting in time and cost savings for the organization. Another benefit from GenAI... Read More

Topics: Playbook, Digital Technology, employee experience

Cloud Platforms and Accessibility Hurdles

Posted by Jeff Orr on 22 August 2024

The latest ISG Buyers Guide for Cloud Computing Platforms uncovers the market evolution of regional and global cloud providers. Buyers Guides for Public Cloud Platforms, Private Cloud Platforms and Hybrid Cloud Platforms are part of the recent software provider evaluations. ISG Software Research defines Cloud Platforms as a software service for organizations to access virtualized IT resources via... Read More

Topics: Cloud Computing, Digital Technology, natural language processing, ITOps, Accessibility, Hybrid Cloud Platforms

The Buyers Guides for Cloud Computing Platforms Classifies and Rates Software Providers

Posted by Jeff Orr on 25 July 2024

I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well software providers’ offerings meet buyers’ requirements. The Cloud Computing Platforms Ventana Research Buyers Guide is the distillation of a year of market and product research by ISG and Ventana Research. Cloud computing has emerged as a fundamental technology driving the digital transformation of... Read More

Topics: Cloud Computing, Digital Technology

Who Poisoned the AI Watering Hole: Adversarial Threats in AI

Posted by Jeff Orr on 09 July 2024

Embracing artificial intelligence technologies opens doors for innovation and efficiency. Alongside these opportunities, however, come risks. Threat actors are keenly aware of the potential impact of AI systems and are actively exploring ways to manipulate them. In this Analyst Perspective, I explore the world of adversarial machine-learning threats and provide practical guidance for securing AI... Read More

Topics: Digital Technology, DevOps and Platforms, AI and Machine Learning

ServiceNow Puts AI to Work at Knowledge 2024 Conference

Posted by Jeff Orr on 17 June 2024

ServiceNow is a global software provider that has developed a cloud computing platform that helps organizations manage digital workflows for enterprise operations. The provider uses its annual Knowledge user conference to educate customers and showcase product announcements. Ventana Research had the opportunity to attend the Knowledge 2024 event and provides this analyst perspective to summarize... Read More

Topics: IT Service Management, Digital Technology, natural language processing, AI and Machine Learning

The Decomplexification of IT: Simplifying Enterprise Technology

Posted by Jeff Orr on 21 May 2024

The technology landscape for enterprise IT faces a daunting challenge: complexity. As systems grow more intricate, organizations must actively seek ways to simplify the technology stack. This process, known as decomplexification, is crucial for enhancing efficiency, security and collaboration within an enterprise. Decomplexification—a term that encapsulates the act of simplifying—has become a... Read More

Topics: Cloud Computing, IT Service Management, Digital Technology, DevOps and Platforms

Navigating the Enterprise IT Ops Labyrinth

Posted by Jeff Orr on 10 April 2024

Enterprises are increasingly recognizing the need to streamline operations for efficiency, agility and innovation. This has led to various “operations” or “Ops” initiatives, each focusing on a specific aspect of enterprise IT. From software development and data analytics to IT and cloud management, these Ops groups are transforming the way enterprises operate and compete. Mergers and... Read More

Topics: Analytics, Cloud Computing, Digital Technology, data operations, Analytic Operations, AIOps

Navigating Security Threats with CTEM Integration

Posted by Jeff Orr on 19 March 2024

Is your organization prepared for the increasingly sophisticated and pervasive cyber threats that are challenging enterprise CIOs and IT leaders? Our previous analyst perspective underscored the importance of protecting digital assets and driving business growth with Continuous Threat Exposure Management (CTEM) — a proactive approach to identifying and managing cyber threats. In this perspective,... Read More

Topics: Digital Technology

CTEM: Proactive Security Defense for Business

Posted by Jeff Orr on 06 March 2024

Cyber threats are becoming more sophisticated and pervasive, posing a major challenge for CIOs and IT leaders. To protect their digital assets and drive business growth, they need a new approach to security: Continuous Threat Exposure Management (CTEM). CTEM software continuously monitors and manages the enterprise’s exposure to cyber risks, enabling a swift and effective response to any security... Read More

Topics: Digital Technology

Five Leading Business Outcomes with Enterprise Cloud Computing

Posted by Jeff Orr on 15 February 2024

The migration of on-premises applications to the cloud has become more than just a technological shift; it’s a strategic imperative for enterprises. This transition, driven by the need for competitiveness, agility and responsiveness in a rapidly evolving business environment that operates at the speed of digital, is not a simple task. It requires a careful balance between the technology roadmap... Read More

Topics: Cloud Computing, Digital Technology

2024 Digital Technology Market Agenda: Modernization for IT and CIO

Posted by Jeff Orr on 01 February 2024

Ventana Research recently announced its 2024 Market Agenda for Digital Technology. This agenda is designed to provide expertise to enterprises across various industries, helping them prioritize technology investments that enhance workforce effectiveness, customer engagement and enterprise agility. Digital Technology is especially important for CIO and Chief Digital Officers looking to rationalize... Read More

Topics: Business Continuity, Cloud Computing, IT Service Management, Digital Technology

AI Hallucinations Are More Than a Headache for Business and IT

Posted by Jeff Orr on 24 January 2024

Imagine a world where artificial intelligence (AI) seamlessly integrates into every facet of your business, only to subtly distort your data and skew your insights. This is the emerging challenge of AI hallucinations, a phenomenon where AI models perceive patterns or objects that do not exist or are beyond human detection. AI hallucinations became popularized in early 2023 with the rollout of... Read More

Topics: Digital Technology, AI and Machine Learning

The Intelligent Automation Journey: From Objectives to Implementation

Posted by Jeff Orr on 09 January 2024

In the evolving landscape of business operations, intelligent automation has emerged as a key driver of productivity, operational efficiency and workforce satisfaction. Each facet of an organization perceives the value of automation through the lens of its unique objectives and goals. In a previous perspective, I shared the reasons why enterprise organizations are leaning towards automating... Read More

Topics: Digital Technology, robotic automation

Intelligent Automation Trends to Improve Business Results in 2024

Posted by Jeff Orr on 26 December 2023

Ensuring digital effectiveness requires insights into how enterprises can provide the best outcomes through people, processes and technologies. Armed with those insights, business and technology investments can effectively innovate and streamline organizational processes. Global enterprises are building new digital platforms to replicate human actions and eliminate routine tasks to achieve... Read More

Topics: Digital Technology, robotic automation, AI and Machine Learning

Infoblox DDI Boosts Network Security Resilience

Posted by Jeff Orr on 05 October 2023

In today’s rapidly evolving digital security landscape, organizations face the challenge of maintaining robust network security resilience. Chief information officers battling increasingly sophisticated cyber threats and the growing complexity of enterprise networks must enhance network security posture with advanced technologies to stay ahead of potential threats. One such technology is DDI –... Read More

Build Network Security Resilience with DDI: Benefits and Challenges

Posted by Jeff Orr on 03 October 2023

Network security resilience is the ability to withstand and recover from cyber-attacks. To achieve this, organizations need to use DDI technology. DDI stands for DNS, DHCP and IPAM. These are three services that help devices connect and communicate on a network. Domain name system (DNS) converts human-readable domain names into IP addresses. For example, when you type www.VentanaResearch.com, DNS... Read More

Cisco to Acquire Splunk: An Enterprise SWOT Assessment

Posted by Jeff Orr on 28 September 2023

The acquisition of Splunk by Cisco marks a significant milestone in the digital security industry. This strategic move combines the strengths of two industry leaders, offering a suite of products and services underpinned by artificial intelligence technologies. However, like any major business decision, it comes with challenges and potential risks. Ventana Research presents an analysis of the... Read More

The Software Bill of Materials Secures the Software Supply Chain

Posted by Jeff Orr on 20 September 2023

Software supply chain digital security is a hot topic, especially after cyberattacks on SolarWinds, Colonial Pipeline and Kaseya. These attacks have exposed the vulnerabilities and risks that exist in the software products and services that organizations rely on for their daily operations. How can organizations protect themselves from these threats and ensure the quality and integrity of software... Read More