As I explained in our recent Buyers Guide for Data Platforms, the popularization of generative artificial intelligence (GenAI) has had a significant impact on the requirements for data platforms in the last 18 months. While there is an ongoing need for data platforms to support data warehousing workloads involving analytic reports and dashboards, there is increasing demand for analytic data platform providers to add dedicated functionality for data engineering, including the development,...
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Topics:
Analytics,
natural language processing,
data platforms,
Generative AI,
AI and Machine Learning,
Model Building and Large Language Models,
Machine Learning Operations
The topic of skills is not new to the world of talent management or development, making many appearances in the talent conversation over the years. Recently, it has been a permanent fixture in the discussion, focusing on the total integration of skills across all aspects of the employee experience. The term “skills economy” describes the evolution of how value is assigned in the workplace and employment, emphasizing the importance of individual skills over traditional job credentials.
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Topics:
Human Capital Management,
Learning Management,
Talent Management,
Workforce Management,
Payroll Management,
Total Compensation Management,
employee experience
It is unfortunate that business-focused digital communications are sold under three different headings: Contact Center as a Service (CCaaS), Unified Communication as a Service (UCaaS) and Communication Platform as a Service (CPaaS). (And that just counts the cloud options—let us acknowledge the huge, continuing, installed base on premises.) These are terrible ways to describe complex, varied and overlapping offerings. What distinguishes them are:
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Topics:
Customer Engagement,
Customer Experience,
Contact Center,
Digital Communications,
Customer Experience Management,
CCaaS,
Intelligent Self-Service,
CXM,
UCaaS,
CPaaS
The final of the men’s 100 meters at the Paris Olympics this summer was a reminder that being successful requires not just being fast but performing at the right time. Being fast is obviously a prerequisite for participating in an Olympic 100-meter final, and all the competitors finished the race in under 10 seconds, with just 0.12 seconds separating the first man from the last. While all the athletes were fast, what separated the winner of the gold medal—USA’s Noah Lyles—was execution. He was ...
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Topics:
Streaming Data & Events,
Analytics and Data
Prophix launched its Prophix One platform earlier this year. CFOs of midsize enterprises should take a look at it because it supports a more effective approach to finance and accounting operations in growing companies. It facilitates the transition of organizations that can no longer make do with work-arounds of existing systems to those with formal, controlled core processes that can be completed faster with reduced risk. The platform performs financial consolidation, account reconciliation...
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Topics:
Office of Finance,
Business Planning,
ERP and Continuous Accounting,
digital finance,
AI and Machine Learning,
Consolidate and Close Management
Sage recently held an analyst summit to take a deeper dive into its product and technology roadmap, complementing sessions it held at its 2024 user group conference that I commented on earlier this year. ERP systems have been central to the operational and financial management of enterprises since they first appeared in the 1990s. They are so familiar that they have become part of the background and only noticeable when something fails. We are now in a major transition to a new era of...
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Topics:
Office of Finance,
ERP and Continuous Accounting
Enterprises face a bewildering level of choice in relation to data platforms, as evidenced by the number of software providers and products assessed in our recent Data Platforms Buyers Guide. There are numerous data platform providers and products to choose from, but also a diverse array of functional and architectural options. Is the workload primarily operational or analytic? Will it be deployed on-premises or in the cloud? Should it be distributed or centralized? Data warehouse or data...
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Topics:
data platforms,
AI and Machine Learning,
Data Intelligence,
Analytics and Data
The latest ISG Buyers Guide for Cloud Computing Platforms uncovers the market evolution of regional and global cloud providers. Buyers Guides for Public Cloud Platforms, Private Cloud Platforms and Hybrid Cloud Platforms are part of the recent software provider evaluations. ISG Software Research defines Cloud Platforms as a software service for organizations to access virtualized IT resources via the internet on a pay-per-use basis. These resources include servers, data processing power, data...
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Topics:
Cloud Computing,
Digital Technology,
natural language processing,
Multi-Cloud,
ITOps,
Hybrid Cloud Platforms,
Accessibility,
Orchestration,
Sovereign Cloud
ERP systems have been the central nervous system of enterprises for more than three decades, handling business-critical process management and recordkeeping. While their basic outlines are unchanged, today’s systems are far more capable in their functional depth, adaptability, usability and manageability. Especially for cloud-based systems, they are far easier to maintain. Decades of refinement and focused development to support specific industries, and even specialized categories within these...
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Topics:
Office of Finance,
ERP and Continuous Accounting,
digital finance,
Generative AI,
Procure-to-Pay,
Order-to-Cash
OneStream offers a platform designed to serve the needs of accounting and financial planning and analysis (FP&A) organizations. The software handles financial close and consolidation, planning and budgeting, analysis and reporting. OneStream recently held its annual user conference, Splash, in Las Vegas. In attending this meeting, my focus was on progress the company has made in the areas of predictive artificial intelligence (AI) and generative AI (GenAI) over the past year, since the...
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Topics:
Performance Management,
Office of Finance,
Business Planning,
ERP and Continuous Accounting,
digital finance,
Generative AI,
AI and Machine Learning,
Digital Applications,
Consolidate and Close Management