ISG Software Research Analyst Perspectives

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The Business Continuity Imperative: Digital Innovation for Optimal Experiences in 2020 and Beyond

Posted by Mark Smith on 19 April 2020

At Ventana Research we’re familiar with the need for digital transformation as we have been researching and providing education on this topic for almost two decades. And recent global challenges make even clearer the sea change at hand: digital innovation is essential for not only success, but survival. Business continuity during a pandemic, natural disaster, cyber event or geopolitical situation...

Topics: Sales, Customer Experience, HCM, Marketing, Office of Finance, Business Continuity, Analytics, Digital Technology

When It Rains, …

Posted by ISG Software Research on 13 March 2011

A colleague had written a piece about disaster recovery and business continuity – motivated not by the horrors that exploded over the television last night after an 8.9 earthquake off the coast of Japan triggered a tsunami, but by unexpectedly heavy rain and snow in the northeast. Should he hold off publishing it, he asked, so as not to be seen as exploiting the disaster?

Topics: Business Continuity, Disaster Recovery, IT Performance, CIO