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5 Strategies to Improve Candidate Experience and Conversion Rates

Posted by ISG Research on 01 March 2023
Recruiting is hard. The best candidate often isn’t even actively looking for a new role, and yet recruiters are expected to find the perfect match of skills, experience and fit at exactly the right time and somehow convince that individual to leave a familiar role and work community to join a new organization. Those who are already in the market have gone to considerable lengths to ensure their... Read More

Topics: Human Capital Management, Talent Management

The Case for Continuous Performance Management

Posted by ISG Research on 01 February 2023
In January of 2020, I was head of product innovation for a newly launched product in the human capital management technology space, targeting high-volume hiring. We had big ambitions for that year, tied to product development and sales, all documented during our annual goal-setting and performance review process. And then the pandemic hit, and everything changed overnight. Everything, that is,... Read More

Topics: Human Capital Management, Talent Management

HCM Market Agenda: A Focus on Experience and Engagement

Posted by ISG Research on 26 January 2023
Ventana Research recently announced its 2023 Market Agenda for Human Capital Management, continuing the guidance we’ve offered for two decades to help organizations derive maximum potential from workforce- and people-related technology investments and initiatives. In crafting this Market Agenda, we focused on three critical themes top-of-mind for both HCM vendors and buyers: Organizational... Read More

Topics: Human Capital Management, Employee Engagement, Learning Management, Talent Management, Workforce Management, Payroll Management, Total Compensation Management, employee experience

Skills-First Hiring is the Future of Talent Acquisition

Posted by ISG Research on 05 January 2023
As the world of work continues to evolve, so too must the way organizations evaluate talent. Traditional evaluation criteria like education and prior job titles still have a place in hiring, promotion and succession-planning processes. However, organizations that consider transferrable skills first have the opportunity to screen in talent that they may not have otherwise considered, creating a... Read More

Topics: Human Capital Management, Talent Management

High-Volume Recruiting Requires Specialized Technology Approaches

Posted by ISG Research on 01 November 2022
Some weeks back I published my thoughts about the traditional applicant tracking system and how that technology is no longer sufficient to support organizations’ complex recruiting needs. This is particularly true when trying to take a one-size-fits-all approach to hiring processes. Having identical hiring processes and requirements for professional hires as for low-complexity, low... Read More

Topics: Human Capital Management, Talent Management

iCIMS Helps Organizations Recruit and Engage Talent

Posted by ISG Research on 18 August 2022
It has been nearly two and a half years since the world was thrust into one of the most dramatic eras of workforce transformation in the modern era. Organizations have been forced to reevaluate everything about the workforce, from the physical spaces in which work is done, to compensation, to non-traditional benefits and work/life enhancement offerings. Even so, many continue to struggle to... Read More

Topics: Human Capital Management, Talent Management

A Talent Acquisition Platform Leads to Competitive Advantage

Posted by ISG Research on 11 August 2022
The applicant tracking system, for all its shortcomings, revolutionized the way people found and applied for jobs when it first hit the market in the mid-1990s. Electronic applications quickly became the norm, resume or application review became more accessible for hiring teams and compliance was much more trackable and achievable, thanks to streamlined application processes. Today, tracking and... Read More

Topics: Human Capital Management, Talent Management

Unit4 Expansion Targets Enhancements for People-Centric Organization

Posted by Robert Kugel on 09 March 2022
I recently attended an analyst conference held by Unit4, an enterprise resource planning vendor focused on midsize organizations in people-centric industries. The conference was intended to communicate the company’s strategy, product updates and roadmap. The meeting took place shortly after announcement of the availability of Unit4 Industry Mesh and the acquisition of Compright, which does... Read More

Topics: Human Capital Management, Office of Finance, Business Planning, Talent Management, Financial Performance Management, ERP and Continuous Accounting, Total Compensation Management

The Workforce Management Value Index Assesses Technology Vendors

Posted by Mark Smith on 07 February 2022
I am happy to share insights gleaned from our latest Value Index research, an assessment of how well vendors’ offerings meet buyers’ requirements. The Ventana Research Value Index: Workforce Management 2022 is the distillation of a year of market and product research by Ventana Research. Drawing on our Benchmark Research, we apply a structured methodology built on evaluation categories that... Read More

Topics: Human Capital Management, Learning Management, Talent Management, Workforce Management, Payroll Management, Total Compensation Management, employee experience

Workforce Management Software Brings Automation and Intelligence

Posted by Mark Smith on 03 February 2022
Workforce management processes and activities, a major focus of investment and optimization efforts for decades, have undergone a huge transformation in recent years. In our view, this is mostly a function of two significant trends: the explosion of technology innovation associated with the use of artificial intelligence, machine learning and embedded analytics in many areas of a business... Read More

Topics: Human Capital Management, Learning Management, Talent Management, Workforce Management, Payroll Management, Total Compensation Management, employee experience

High-Impact People Data: Many Opportunities Remain

Posted by ISG Research on 15 December 2021
Data from human capital management systems has delivered significant value to organizations for decades. The value continuum has included ensuring compliance with workforce-related laws and regulations around the globe; optimizing human resources’ processes (when combined with various other elements such as change management); maintaining a historical record of key employee activities and... Read More

Topics: Human Capital Management, Learning Management, Talent Management, Workforce Management, employee experience

AI/ML Super-Charges the Recruiting Technology Market

Posted by ISG Research on 24 November 2021
Many of us can recall the excitement generated by the first Applicant Tracking Systems or ATS’s hitting the market in the late 1990s and early 2000s. After all, activities related to sourcing, screening, selecting and offering jobs to candidates was perennially a very manually intensive endeavor that also produced many false positives (unsuccessful hires) as well as false negatives (potentially... Read More

Topics: Human Capital Management, Recruiting, HR, Talent Management

Workforce Planning: Seizing the Moment Strategically

Posted by ISG Research on 15 September 2021
It’s no secret that many large organizations operate in a somewhat insular and siloed manner. This dynamic applies to corporate functions where value-creation from taking advantage of operational synergies could otherwise be quite significant. Historically, human resources and finance departments, for example, were among the operating areas known to closely collaborate only when absolutely... Read More

Topics: Human Capital Management, Talent Management, Workforce Management, Total Compensation Management

Compensation Management in Today’s Operating Environment

Posted by ISG Research on 09 September 2020
This analyst perspective (presentation) covers how Compensation Management, related enabling technologies and data strategies continue to evolve, particularly in the context of prominent business issues facing all organizations today. Read More

Topics: HCM, Compensation, HR, Talent Management, TCM, HR Tech, HR technology, Total Compensation Management, HCM Systems, employee experience, People Analytics

The New World of Engaging Candidates

Posted by ISG Research on 13 June 2020
In this video I discuss strategies for effectively engaging candidates to win the war for talent, particularly “passive talent,” or those who are not seeking a new opportunity because they are likely well cared for where they are. Even in economic downturns, candidate engagement is essential for success. I also include some recommendations for assessing and optimizing a candidate engagement... Read More

Topics: HCM, Talent Management, HCM Systems, employee experience, candidate engagement

Candidate Engagement “Best Practices” Aren’t Always Best

Posted by ISG Research on 01 October 2019
Human resources and recruiting departments, and most job candidates, are well aware that we are firmly in a seller’s market when it comes to finding and hiring high-quality talent. Primary reasons for this include record low unemployment, the need to fill a variety of digital-age jobs across all industries that did not exist a few years ago and organizations competing fiercely to make their value... Read More

Topics: Human Capital Management, Recruiting, Talent Generation, Talent Management, candidate engagement

Workday Works Wonders on Platform for HCM

Posted by Mark Smith on 24 December 2015
Enterprise resource planning (ERP) is a software category that includes an array of business applications that includes human resources and finance. Workday is a vendor at the center of a new generation of ERP. My colleague Robert Kugel recently covered that company’s advances in finance using cloud computing to operate its platform. And I recently attended Workday’s technology analyst summit,... Read More

Topics: HCM, Human Capital Management, Uncategorized, HR, Talent Management

Research Agenda: What Matters for Human Capital Management in 2015

Posted by Mark Smith on 05 February 2015
Managing investments in people and their performance is critical to every organization. It also is complicated. To support the various aspects of human capital management (HCM), organizations often use a variety of technology including systems for human resource management, talent management, workforce management and payroll management. Often these separate systems use their own information and... Read More

Topics: Supply Chain Performance, HCM, Human Capital, Human Capital Management, Operational Performance, Business Performance, Customer & Contact Center, Financial Performance, HRMS, Talent Management, Workforce Management

New Generation of Learning Management Systems Delivers Business Value

Posted by Mark Smith on 03 February 2015
As organizations look to improve the competency and skills of their workers, learning management system (LMS) technology can help improve their efforts. Our latest benchmark research in next-generation learning management systems finds a range of progress in this regard. Our Performance Index analysis places organizations almost evenly between the two lowest (51%) and the two highest (49%) of... Read More

Topics: HCM, Human Capital, Human Capital Management, LMS, Learning Management, Operational Performance, Business Performance, HR, Talent Management

Beqom Simplifies Compensation in Sophisticated Ways

Posted by ISG Research on 15 January 2015
It is more important than ever for businesses to attract and retain the best talent, and managing compensation effectively is an essential tool for doing so. Obviously companies must pay well to compete, but managing salary, merit pay, variable pay and incentives for employees, tracking their hiring anniversaries and conducting accurate performance appraisals make total compensation management a... Read More

Topics: HCM, Human Capital Management, Sales Compensation, Operational Performance, Business Performance, Customer & Contact Center, Financial Performance, Workforce Performance, CFO, Compensation, finance, HR, Talent Management, TCM

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