ISG Software Research Analyst Perspectives

Research Agenda: What Matters for Human Capital Management in 2015

Posted by Mark Smith on 05 February 2015

Managing investments in people and their performance is critical to every organization. It also is complicated. To support the various aspects of human capital management (HCM), organizations often use a variety of technology including systems for human resource management, talent management, workforce management and payroll management. Often these separate systems use their own information and... Read More

Topics: Supply Chain Performance, HCM, Human Capital, Human Capital Management, Operational Performance, Business Performance, Customer & Contact Center, Financial Performance, HRMS, Talent Management, Workforce Management

New Generation of Learning Management Systems Delivers Business Value

Posted by Mark Smith on 03 February 2015

As organizations look to improve the competency and skills of their workers, learning management system (LMS) technology can help improve their efforts. Our latest benchmark research in next-generation learning management systems finds a range of progress in this regard. Our Performance Index analysis places organizations almost evenly between the two lowest (51%) and the two highest (49%) of... Read More

Topics: HCM, Human Capital, Human Capital Management, LMS, Learning Management, Operational Performance, Business Performance, HR, Talent Management

Beqom Simplifies Compensation in Sophisticated Ways

Posted by ISG Research on 15 January 2015

It is more important than ever for businesses to attract and retain the best talent, and managing compensation effectively is an essential tool for doing so. Obviously companies must pay well to compete, but managing salary, merit pay, variable pay and incentives for employees, tracking their hiring anniversaries and conducting accurate performance appraisals make total compensation management a... Read More

Topics: HCM, Human Capital Management, Sales Compensation, Operational Performance, Business Performance, Customer & Contact Center, Financial Performance, Workforce Performance, CFO, Compensation, finance, HR, Talent Management, TCM

Payroll Management Software Rated in 2015 Ventana Research Value Index

Posted by ISG Research on 30 December 2014

To help companies improve the efficiency and effectiveness of their payroll management processes, we have assembled our 2015 Value Index for Payroll Management. It evaluates vendors of payroll management software to provide a guide for selecting the right application to suit specific needs. The executive summary is available for download, and this analysis provides a snapshot of the findings.... Read More

Topics: Human Capital Management, Office of Finance, Uncategorized, HR, HRMS, Talent Management

Oracle’s Larry Ellison Challenges Human Capital Management Market

Posted by ISG Research on 09 October 2014

This year Oracle OpenWorld conference opened with a fiery speech by Larry Ellison, who has stepped down from his role as CEO to become Executive Chairman and CTO. Filling his rhetoric with claims of market leadership and attacks on competitors SAP and Workday, Ellison set an aggressive tone for those who followed him. In a talk relevant to my research practice, Chris Leone, senior vice president... Read More

Topics: Mobile, Social Media, HCM, Human Capital Analytics, Human Capital Management, Core HR, Employee Engagement, Platform as a service, TM, Wellness, Analytics, Business Collaboration, Cloud Computing, Collaboration, Mobility, Oracle, HRMS, Talent Management, Social, PaaS

Next Generation of Human Resources Technologies Elevates Potential of Employees

Posted by ISG Research on 03 September 2014

The human resources management system (HRMS) have been a central part of human resources departments for decades. Though useful to HR, these systems have also been static. Speaking generally, their functionality has not advanced greatly while other technologies have made great strides, and the information in them has been restricted to mostly use by HR professionals. However, along with growth in... Read More

Topics: Big Data, Mobile, Social Media, HCM, TM, WFM, Analytics, Business Analytics, Business Collaboration, Business Intelligence, Cloud Computing, Information Applications, Workforce Performance, HRMS, Talent Management, Workforce Management, HR Management, HRIS

Payroll Management Needs Integration with Human Capital Management

Posted by ISG Research on 06 June 2014

Our recently released benchmark research on optimizing payroll management assesses how organizations use payroll information, processes and technology. It finds that most of them still need to improve. Our analysis compared the forces motivating investment in payroll management systems to broader strategic drivers for human capital management (HCM) that I previously outlined and found substantial... Read More

Topics: Big Data, HCM, Office of Finance, Employee Productivity, Financial Performance, Workforce Performance, HR, Talent Management, Workforce Management, benchmark, Pay for Performance, Payroll Management

Ultimate Software Modernizes and Expands Human Capital Management Suite

Posted by ISG Research on 28 May 2014

Ultimate Software is one of the larger players in the market for human capital management (HCM) software, with roots in providing human resources and payroll management products. Recently I attended its annual Connections conference. Last year the company focused attention on expansion of its global capabilities, which I analyzed, while this year it highlighted broadening and modernizing of the... Read More

Topics: Mobile, HCM, Office of Finance, Recruiting, Ultimate Software, Business Collaboration, Workforce Performance, Compensation, HRMS, Talent Management, HR Management

Saba Advances Talent Management with Recruiting and Intelligence

Posted by ISG Research on 15 May 2014

At Saba’s recent global customer conference executives discussed the company’s latest product enhancements, progress made during the past year and plans for the future. Saba provides a talent management suite that includes all capabilities except compensation management and is a leading vendor of corporate learning management systems. The majority of its 2,200 customers and 31 million users in... Read More

Topics: Big Data, Mobile, Social Media, HCM, Human Capital Management, Predictive, Recruiting, Learning Management, Analytics, Business Analytics, Business Collaboration, Business Intelligence, Cloud Computing, Collaboration, Saba, Talent Management

Ceridian Expands Workforce Management to Human Capital Management

Posted by ISG Research on 29 March 2014

At its recent 2014 analyst day Ceridian showed the progress it has made on its Ceridian and Dayforce human capital management (HCM) platform since last year’s launch of its broader HCM portfolio. Ceridian’s overall HCM business, which the company says had revenue of $950 million in 2013 and now has more than 100,000 customers, consists largely of payroll-related products and services such as tax... Read More

Topics: Mobile, SaaS, Social Media, HCM, Operational Performance, Analytics, Business Analytics, Business Collaboration, Business Intelligence, Business Performance, Cloud Computing, Collaboration, Workforce Performance, Ceridian, Document Management, HR, Talent Management

Wearable Computing is in Fashion and Ready for Business

Posted by Mark Smith on 26 February 2014

In the near future, technology will be something we wear or attach comfortably to our bodies. Wearable computers have been evolving for some time, and while that might seem futuristic to the uninformed, in the technology industry it is rapidly becoming real. This trend is important for businesses to note, as our business technology innovation research shows that it is very important to more than... Read More

Topics: Sales Performance, Social Media, Supply Chain Performance, HCM, Human Capital Management, Wearable Computing, Operational Performance, Business Analytics, Business Collaboration, Business Intelligence, Business Performance, Cloud Computing, Customer & Contact Center, Information Applications, Information Management, Operational Intelligence, Workforce Performance, Talent Management

Oracle Modernizes HR with Mobile and Wearable Computing

Posted by Mark Smith on 22 February 2014

At Oracle’s first-ever HCM World conference, the technology company demonstrated its commitment to human resources customers, explaining its strategy for Modern HR in the Cloud, which is focused on meeting the needs of employees in a large, dispersed workforce. The conference was insightful both intellectually and practically in its discussions of how workforces are changing. Oracle also showed... Read More

Topics: Sales Performance, Social Media, Supply Chain Performance, Human Capital Analytics, Human Capital Management, Recruiting, Operational Performance, Business Analytics, Business Collaboration, Business Intelligence, Business Performance, Cloud Computing, Customer & Contact Center, Financial Performance, Information Applications, Oracle, Workforce Performance, HR, Talent Management, Workforce Management

The Human Capital Management Technology Revolution in 2014

Posted by ISG Research on 05 February 2014

Human capital will continue to be an organization’s largest investment in 2014 and if productive will be one of its most valuable assets and differentiators. It also continues to rank as top priority by CEOs across the industry. We anticipate that businesses that take advantage of the innovative technology now available for human capital management (HCM) will gain a competitive advantage. Ventana... Read More

Topics: Sales Performance, Social Media, Supply Chain Performance, Governance, HCM, Human Capital Management, Recruiting, CHRO, Operational Performance, Business Analytics, Business Collaboration, Business Performance, Cloud Computing, Customer & Contact Center, Financial Performance, Workforce Performance, Compensation, HR, Risk & Compliance (GRC), Talent Management

Big Data and Analytics Helps Business Transform and Gain Competitive Advantage

Posted by ISG Research on 01 November 2013

In our benchmark research on business technology innovation, organizations ranked analytics the number-one priority (for 39%) among six technology trends. Big data, perhaps because it is a more technical concept, ranked fifth, with 11 percent of organizations calling it a top innovation priority. But in this time of global business, nonstop communications and fierce competition, more... Read More

Topics: Big Data, Predictive Analytics, Human Capital, IT Research, Analytics, Business Analytics, Business Intelligence, Business Performance, Customer & Contact Center, Information Applications, Talent Management

Cornerstone Doubles Down on Talent Management

Posted by ISG Research on 27 June 2013

Cornerstone OnDemand is a vendor of cloud-based systems for talent management. In February I covered the launch of its Cornerstone for Salesforce application and its announcement of annual earnings. Cornerstone has approximately 1,300 clients and 11 million users in companies with on average 9,000 employees. The company released its financial results for the first quarter of 2013 in May, showing... Read More

Topics: Social Media, HCM, Business Intelligence, Cloud Computing, Workforce Performance, Cornerstone OnDemand, Talent Management, Project Management

Workday 19 Expands Mobility and Strengthens HCM Platform

Posted by ISG Research on 24 May 2013

In April Workday released version 19 of its suite of applications for human capital management (HCM), financial management and other areas. Workday’s strategy is to differentiate itself in the ERP market, specifically in competing with Oracle and SAP, by being a pure-play cloud vendor. The strategy touts specific value propositions in the system’s cost effectiveness, flexibility, and ease of use... Read More

Topics: Human Capital Management, Operational Performance, Business Analytics, Business Intelligence, Business Performance, Cloud Computing, Workforce Performance, HR, Talent Management

Ceridian Launches HCM Portfolio for Managing Workforces Effectively

Posted by ISG Research on 06 May 2013

I attended the 2013 Ceridian’s analyst day in Chicago to hear about and evaluate the progress the company has made over the last year and see the latest updates to its products since our firm last commented on them. Last September my colleague Mark Smith assessed Ceridian’s workforce management product Dayforce. As well we selected Ceridian’s customer Guitar Center for the 2013 Ventana Research... Read More

Topics: Social Media, HCM, Office of Finance, Business Collaboration, Cloud Computing, Ceridian, HR, HRMS, Talent Management, Workforce Management

Saba Doubles Down on Dedication to Empower People and Collaboration in 2013

Posted by ISG Research on 14 March 2013

Saba held its annual People 2013 customer and analyst conference recently in San Francisco, with approximately 700 customers in attendance. At the conference the company provided analysts a perspective on its progress over the last year and its product roadmap. My colleague Mark Smith wrote about Saba’s acquisition of Human Concepts last year; today Saba says it has 31 million users and 2,100... Read More

Topics: Social Media, LMS, Social Collaboration, Learning Management, Business Collaboration, Cloud Computing, Information Applications, Workforce Performance, Saba, Talent Management, People Cloud

OrcaEyes Delivers a Whale of Workforce Analytics and Planning

Posted by ISG Research on 05 March 2013

Human capital analytics used to be simple. It focused on compliance reporting, showed basic information and was an afterthought in most applications. Today analytics is the centerpiece of many human capital management applications and involves many sophisticated tools, because it delivers the some of the greatest value of any process in all HCM. Our next-generation workforce management benchmark... Read More

Topics: HCM, OrcaEyes, Analytics, Business Analytics, Cloud Computing, Information Applications, Workforce Performance, Talent Management, Workforce Planning

The Evolution of Social Learning for Human Capital Management

Posted by ISG Research on 14 February 2013

Learning management software (LMS) has evolved over the past 25-plus years from a classroom scheduling tool that helped streamline instructor-led and classroom training to a rich, integrated enterprise application that delivers and tracks training across an entire organization. These applications are effective at enabling organizations to share knowledge and track the knowledge-sharing process.... Read More

Topics: Sales Performance, Social Media, HCM, LMS, Social Collaboration, Learning Management, Operational Performance, Customer & Contact Center, Information Management, Workforce Performance, HR, Talent Management