ISG Software Research Analyst Perspectives

5 Strategies to Improve Candidate Experience and Conversion Rates

Posted by ISG Research on 01 March 2023

Recruiting is hard. The best candidate often isn’t even actively looking for a new role, and yet recruiters are expected to find the perfect match of skills, experience and fit at exactly the right time and somehow convince that individual to leave a familiar role and work community to join a new organization. Those who are already in the market have gone to considerable lengths to ensure their... Read More

Topics: Human Capital Management, Talent Management

Continuous Compensation Management Requires the Right Technology

Posted by ISG Research on 15 February 2023

Compensation management is the practice of strategically aligning worker pay with job roles, responsibilities and organizational objectives. It involves setting pay levels to ensure employees are adequately rewarded for their work while considering factors such as external economic trends, internal equity, budget constraints, tax regulations and compliance requirements. Historically,... Read More

Topics: Human Capital Management, Total Compensation Management

The Case for Continuous Performance Management

Posted by ISG Research on 01 February 2023

In January of 2020, I was head of product innovation for a newly launched product in the human capital management technology space, targeting high-volume hiring. We had big ambitions for that year, tied to product development and sales, all documented during our annual goal-setting and performance review process. And then the pandemic hit, and everything changed overnight. Everything, that is,... Read More

Topics: Human Capital Management, Talent Management

HCM Market Agenda: A Focus on Experience and Engagement

Posted by ISG Research on 26 January 2023

Ventana Research recently announced its 2023 Market Agenda for Human Capital Management, continuing the guidance we’ve offered for two decades to help organizations derive maximum potential from workforce- and people-related technology investments and initiatives. In crafting this Market Agenda, we focused on three critical themes top-of-mind for both HCM vendors and buyers: Organizational... Read More

Topics: Human Capital Management, Employee Engagement, Learning Management, Talent Management, Workforce Management, Payroll Management, Total Compensation Management, employee experience

Skills-First Hiring is the Future of Talent Acquisition

Posted by ISG Research on 05 January 2023

As the world of work continues to evolve, so too must the way organizations evaluate talent. Traditional evaluation criteria like education and prior job titles still have a place in hiring, promotion and succession-planning processes. However, organizations that consider transferrable skills first have the opportunity to screen in talent that they may not have otherwise considered, creating a... Read More

Topics: Human Capital Management, Talent Management

UKG Excels in User Experience

Posted by ISG Research on 29 December 2022

Since its inception, HCM software has upended how people interact with their workplace. Paper resumes have given way to online applications. Physical time clocks have largely disappeared in favor of apps or clocks housed within a point-of-sale system. Even benefits enrollment has entered the digital age, adding tools like decision-support modeling to help enrollees determine which of the myriad... Read More

Topics: Human Capital Management, employee experience

Three Trends in Digital Learning for 2023

Posted by ISG Research on 23 November 2022

The pandemic years saw an exponential rise in organizational investment in digital learning, and for good reason. With in-person learning no longer an option, organizations were forced to quickly adapt to the changing world of work in order to ensure workers were prepared with the knowledge and training necessary to operate in ways they had never before seen. Beyond operational imperatives,... Read More

Topics: Human Capital Management, Learning Management

Oracle CloudWorld: HCM Leads Employee Experience Potential

Posted by ISG Research on 16 November 2022

It has been three years since Oracle hosted a CloudWorld event live in Las Vegas, and it is clear the time has not been wasted. With 12 new releases since the last event, the Oracle human capital management product team has made significant advances in both product and service. Three areas of note: Oracle HCM’s continued focus on personalization of experience, meeting the HCM needs of the... Read More

Topics: Human Capital Management

High-Volume Recruiting Requires Specialized Technology Approaches

Posted by ISG Research on 01 November 2022

Some weeks back I published my thoughts about the traditional applicant tracking system and how that technology is no longer sufficient to support organizations’ complex recruiting needs. This is particularly true when trying to take a one-size-fits-all approach to hiring processes. Having identical hiring processes and requirements for professional hires as for low-complexity, low... Read More

Topics: Human Capital Management, Talent Management

Investment in LMS is an Investment in Organizational Success

Posted by ISG Research on 30 September 2022

The learning management system technology market has evolved dramatically over the past two decades. Learning management systems, now commonly referred to as learning experience platforms, are an integral resource for any organization concerned about productivity, organizational agility and operational excellence. These technologies enable organizations to demonstrate an investment in people, as... Read More

Topics: Human Capital Management, Learning Management

Select the Right Technology to Master Global Payroll Complexities

Posted by ISG Research on 14 September 2022

Payroll Management is one of the six major focus areas in the Human Capital Management research and advisory practice at Ventana Research. “Continuous payroll” is a hot topic in this area, with much discussion about the always-on nature of this enhanced payroll function and its related demands for supporting technologies. Advancements in payroll technologies and practices have paved the way for... Read More

Topics: Human Capital Management, Payroll Management

The Power of People Analytics: Moving Beyond the Dashboard

Posted by ISG Research on 08 September 2022

People analytics enable organizations to gain data-driven insights that optimize the impact and value of the workforce. For decades, human capital management (HCM) leaders have been sold tools marketed as analytics that were no more than dashboards filled with nice visualizations of historic data with no context as to what each individual data point meant to their strategic objectives and... Read More

Topics: Human Capital Management, Workforce Management, analytic data platforms

iCIMS Helps Organizations Recruit and Engage Talent

Posted by ISG Research on 18 August 2022

It has been nearly two and a half years since the world was thrust into one of the most dramatic eras of workforce transformation in the modern era. Organizations have been forced to reevaluate everything about the workforce, from the physical spaces in which work is done, to compensation, to non-traditional benefits and work/life enhancement offerings. Even so, many continue to struggle to... Read More

Topics: Human Capital Management, Talent Management

A Talent Acquisition Platform Leads to Competitive Advantage

Posted by ISG Research on 11 August 2022

The applicant tracking system, for all its shortcomings, revolutionized the way people found and applied for jobs when it first hit the market in the mid-1990s. Electronic applications quickly became the norm, resume or application review became more accessible for hiring teams and compliance was much more trackable and achievable, thanks to streamlined application processes. Today, tracking and... Read More

Topics: Human Capital Management, Talent Management

The Impact of Payroll Technology on the Employee Experience

Posted by ISG Research on 27 July 2022

I spent years in the talent acquisition space, and I think that at least several months of that time – cumulatively – was spent just trying to get people to calm down. Talent acquisition is a critically important business process, but if I had a dollar for every time I had to remind someone that there really are no recruiting emergencies, I’d be a wealthy woman. The same sentiment does not hold... Read More

Topics: Human Capital Management, HR technology, HR/Payroll, Payroll Management, employee experience

Oracle ME Aims to Drive Employee Engagement, Productivity, Retention

Posted by ISG Research on 19 July 2022

In my more than two decades in the world of human resources and human capital management technology, I have never seen a topic become so completely ubiquitous so quickly as has employee experience. This is great news from my perspective. As I addressed in this recent analyst perspective, market factors have forced organizations to acknowledge the tremendous bottom-line value of an engaged... Read More

Topics: Human Capital Management, employee experience, Digital Innovation Awards

Total Compensation Imperatives for Every Organization

Posted by ISG Research on 22 June 2022

Compensation management is a key talent management process involving all workers and managers within an organization. Determining and providing the appropriate compensation for each person — whether it involves base pay, merit pay, or variable pay and incentives such as bonuses — is critical to being able to attract and retain productive members of the workforce, including full- and part-time... Read More

Topics: Human Capital Management, Total Compensation Management

Personalization is Key to Employee Experience and Retention

Posted by ISG Research on 18 May 2022

Personalization is everywhere, from clothes that are selected for us and delivered to our homes, to the ads we see, to the movies we stream. It’s no surprise that employees expect that same level of curated experience in the workplace. And yet, evidence abounds to the contrary. The proverbial black hole of recruiting is still the bane of existence of everyone who has applied for a job online and... Read More

High-Impact People Data: Many Opportunities Remain

Posted by ISG Research on 15 December 2021

Data from human capital management systems has delivered significant value to organizations for decades. The value continuum has included ensuring compliance with workforce-related laws and regulations around the globe; optimizing human resources’ processes (when combined with various other elements such as change management); maintaining a historical record of key employee activities and... Read More

Topics: Human Capital Management, Learning Management, Talent Management, Workforce Management, employee experience

AI/ML Super-Charges the Recruiting Technology Market

Posted by ISG Research on 24 November 2021

Many of us can recall the excitement generated by the first Applicant Tracking Systems or ATS’s hitting the market in the late 1990s and early 2000s. After all, activities related to sourcing, screening, selecting and offering jobs to candidates was perennially a very manually intensive endeavor that also produced many false positives (unsuccessful hires) as well as false negatives (potentially... Read More

Topics: Human Capital Management, Recruiting, HR, Talent Management