ISG Software Research Analyst Perspectives

Risk Management is Essential for AI and Generative Development

Posted by Robert Kugel on 04 January 2024

The recent launch of the AI Alliance, a coalition of more than 50 corporations and research institutions engaged in artificial intelligence (AI) development (including AMD, CERN, Cornell University, Dell Technologies, IBM, Intel, Linux Foundation, Meta, NASA, Oracle, ServiceNow and Sony Group), aims to achieve the following objectives: Provide independent benchmarks and evaluation standards,... Read More

Topics: Office of Finance, Business Planning, Enterprise Resource Planning, ERP and Continuous Accounting, Continuous Supply Chain & ERP

Billtrust Automates Receivables to Speed the Cash Cycle

Posted by Robert Kugel on 20 December 2023

Billtrust software manages the full accounts receivable (A/R) cycle, from invoicing to payments, to increase the productivity of the A/R staff while providing customers with a better experience and reducing frictions in their order-to-pay motions. The company’s unified A/R software supports credit application automation, invoice delivery, collections, cash application, payment management and a... Read More

Topics: Office of Finance

Tap Into AI To Do More by Doing Less

Posted by Robert Kugel on 14 December 2023

Doing more by doing less means using artificial intelligence and related technologies to make financial planning and analysis organizations more productive. By eliminating low-value and unproductive work, AI enables FP&A teams to free up considerable time for more useful and consequential forecasting, planning, budgeting, analysis and reporting. AI isn’t some far-off capability. It’s already... Read More

Topics: Office of Finance, Continuous Planning, Business Planning

Research Reveals the Importance of Technology in Shortening the Close

Posted by Robert Kugel on 12 December 2023

We conducted our recent Smart Financial Close Dynamic Insights Research in part to assess to what extent the substantial disruptions of the pandemic have impacted the accounting close. When office lockdowns began in the first quarter of 2020, many finance departments were challenged to conduct the quarterly close remotely without face-to-face interactions. In the United States, the Securities and... Read More

Topics: Office of Finance, Financial Performance Management, ERP and Continuous Accounting, Smart Financial Close

insightsoftware’s Portfolio Boosts Office of Finance Productivity

Posted by Robert Kugel on 08 December 2023

insightsoftware offers a portfolio of software designed mainly for the office of finance to handle reporting, budgeting and planning, consolidation and close management, business intelligence (BI) and analytics, as well as compliance. The company’s applications directly address a core issue confronting many finance department executives today: Productivity. The U.S. Bureau of Labor statistics... Read More

Topics: Office of Finance, Business Planning, ERP and Continuous Accounting, analytic data platforms

Board Enables High-Performing FP&A Organizations

Posted by Robert Kugel on 29 November 2023

Board offers a platform that enables financial planning and analysis (FP&A) groups to forecast, plan, budget, analyze and report, using a consistent set of data from across the business to speed these processes, improve forecast and planning accuracy, and accelerate analysis and reporting. Board was categorized as an Exemplary Vendor in our Ventana Research Business Planning Value Index, with... Read More

Topics: Office of Finance, Continuous Planning, Business Planning, Operations & Supply Chain, Enterprise Resource Planning

A Practical Approach to Managing ESG

Posted by Robert Kugel on 22 November 2023

The emphasis on environmental, social and governance (ESG) issues has been growing for some time. I participated in the development of the Sustainability Accounting Standards Board (SASB) as a software industry expert more than a decade ago. The rise of ESG’s profile in corporate reporting is the latest evolution of “responsible investing,” a topic that goes back centuries in the west. The modern... Read More

Topics: Governance, Office of Finance, Business Planning, ERP and Continuous Accounting, ESG, Environmental, Inclusion

NetSuite Emphasizes AI and Expanded Capabilities at SuiteWorld

Posted by Robert Kugel on 16 November 2023

SuiteWorld, the annual user conference from Oracle NetSuite, focused on three topics: artificial intelligence, a reimagination of the role NetSuite can play in managing an organization and emphasizing the value to existing customers of using more of what NetSuite has to offer. AI has been a major theme in this year’s business software user group meetings, spurred by ChatGPT’s brilliant... Read More

Topics: Office of Finance, Business Planning, ERP and Continuous Accounting

Workday Rising Highlights Responsible AI

Posted by Robert Kugel on 02 November 2023

Because artificial intelligence is top-of-mind, Workday spent a great deal of time on the topic at its recent Workday Rising annual user group meeting in San Francisco. It was front and center in the general sessions, in the announcements made at the event and in the product roadmaps. The sudden attention paid to AI and generative AI in the media has provoked alarmists to warn of potential... Read More

Topics: Office of Finance, Business Planning, ERP and Continuous Accounting, AI and Machine Learning

The Buyers Guide for Business Planning Classifies and Rates Vendors

Posted by Robert Kugel on 19 October 2023

I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well vendors’ offerings meet buyers’ requirements. The Ventana Research 2023 Business Planning Buyers Guide is the distillation of a year of market and product research by Ventana Research. Drawing on our Benchmark Research, we apply a structured methodology built on evaluation categories that reflect the... Read More

Topics: Office of Finance, Business Planning

Business Planning Buyers Guide: Market Observations

Posted by Robert Kugel on 18 October 2023

The 2023 Ventana Research Buyers Guide for Business Planning research enables me to provide observations about how the market has advanced. The purpose of business planning is not simply to create a plan — it is to make better decisions. Planning and budgeting software should make the process faster, more agile, less burdensome and more intelligent so that managers can make better decisions more... Read More

Topics: Office of Finance, Business Planning

AI for Working Capital Management

Posted by Robert Kugel on 13 September 2023

In accounting terms, working capital includes current assets (short-term items such as cash, money due from customers and inventory) and current liabilities (typically payments due to suppliers and loan amounts that must be repaid within one year). Working capital management is a prime function of the finance organization, designed to balance often-conflicting objectives related to revenue,... Read More

Topics: Office of Finance, CFO, ERP and Continuous Accounting, Accounts Payable, Treasury, Accounts Receivable, Working Capital

With Generative AI, Any Dog Can Write a Contract

Posted by Robert Kugel on 29 August 2023

This title plays on the now-ancient meme from the 1990s: “On the internet, nobody knows you’re a dog,” which pointed to a challenge of anonymity posed by new technology. In this case, though, I’m using it to highlight an opportunity that generative artificial intelligence presents in streamlining routine business functions that require some level of individual skill and experience to handle.... Read More

Topics: Office of Finance, Digital Technology, robotic automation, AI and Machine Learning

Adopt the Virtual Audit to Improve Audit Quality

Posted by Robert Kugel on 22 August 2023

Over the past three years, the Public Company Accounting Oversight Board (or PCAOB, sometimes pronounced “peekaboo”) has found an increasing prevalence of auditing deficiencies in its inspections of accounting firms. PCAOB was established as part of the Sarbanes-Oxley Act of 2002 in the wake of several major accounting scandals. The agency acts as the auditor of auditors with the objective of... Read More

Topics: Office of Finance, audit, ERP and Continuous Accounting, virtual audit

Advanced Technology Enables Analytic Autonomy

Posted by Robert Kugel on 17 August 2023

A century ago, the big breakthrough in telephones was the ability to dial your party’s number directly. Dialing became necessary when enough people had telephones to require a shift from people-assisted to fully automated connections. But direct dialing was only a local option – you still needed an operator to make long-distance calls. In the 1920s, commenting on their forecast for the expected... Read More

Topics: Office of Finance, Analytics, Business Planning, AI and Machine Learning

Reverse Factoring Lubricating the Wheels of Supply Chains

Posted by Robert Kugel on 02 August 2023

We added purchasing, sourcing and payments to our core Office of Finance focus areas this year to reflect new and important opportunities to use technology to gain effectiveness through greater efficiency. Technology continues to lubricate the wheels of commerce, aided by a financial services sector that is constantly innovating, responding to market-driven opportunities to reduce costs, increase... Read More

Topics: Product Information Management, Operations & Supply Chain, Enterprise Resource Planning, ERP and Continuous Accounting, Continuous Supply Chain & ERP

Not Your Grandpa’s Consolidate and Close Software

Posted by Robert Kugel on 27 July 2023

The six costliest words in managing a finance department are, “we’ve always done it this way.” Closing the books is the process of finalizing and summarizing the financial activities of a business for a specific accounting period (typically a month, quarter, or fiscal year). It involves completing various tasks to ensure that all revenue, expense, and other financial transactions are properly... Read More

Topics: Office of Finance, ERP and Continuous Accounting, AI and Machine Learning

The Question of Generative AI Costs

Posted by Robert Kugel on 25 July 2023

As we celebrate the first half of what seems to be the year of generative artificial intelligence, with an apparently unlimited discussion of use cases and bogeymen, my attention is turning to the very mundane question of costs. Specifically, how costs incurred – through investment and operation – will be distributed along the value chain and how this will affect the demand for AI ‒ by whom and... Read More

Topics: Office of Finance, Continuous Planning, Business Planning, Enterprise Resource Planning, natural language processing, AI and Machine Learning, Continuous Supply Chain & ERP

Sage Positioned to Gain from Seismic Shift in ERP Market

Posted by Robert Kugel on 06 July 2023

I recently attended Sage Software’s Partner Summit. Implementation partners account for most of the sales and implementation of finance and accounting applications designed for small and midsize businesses, so they are important to the success of the software vendor. These events are designed to inform partners of product enhancements and the product and technology roadmap as well as provide a... Read More

Topics: Office of Finance, Business Planning, ERP and Continuous Accounting, AI and Machine Learning

Collaborative Supply Chain Forecasting Improves Performance

Posted by Robert Kugel on 20 June 2023

Organizations engage in collaborative supply chain planning in order to have more accurate, timely and actionable information, including forecasts and stock-on-hand. The objective is to achieve lower costs and reduce risk while ensuring order fulfillment to achieve optimal supplier and customer relationships. Unfortunately, our research shows that that few companies manage collaboration well in... Read More

Topics: Operations & Supply Chain, Enterprise Resource Planning, Continuous Supply Chain & ERP