The sun is shining and the birds are singing here in the Bay Area; in other climes, they aren’t. In recent years, I’m pleased to report, I’ve been spared having to deal with weather challenges in getting to the office. That’s in part because snow, sleet and hail aren’t a normal part of our weather here, but also in part because our physical office is a less important part of our operations than...
Read MoreTopics: Operational Performance, Business Intelligence, Business Performance, Collaboration, Customer & Contact Center, Operational Intelligence, Business
