ISG Software Research Analyst Perspectives | Human Capital Management (2)

AI and Learning: A Tech Evolution

Posted by Matthew Brown on 01 May 2024

It has been a predominant buzzword for several years across all areas of human resources (HR), but artificial intelligence (AI) and learning and development (L&D) are finally beginning to integrate at scale, and it is one of the most transformative evolutions for the function of learning and development in the last 15 years. For a few years, we have been learning more about how AI will impact our... Read More

Topics: Human Capital Management, Learning Management, employee experience

Designing a Smart and Sustainable HR Tech Stack

Posted by Matthew Brown on 25 April 2024

The importance of human resources technology in the workplace is growing at a phenomenal pace. While many HR applications like payroll, benefits management and human resource information systems have been perceived as critical, the new sense of criticality is more extensive than ever. HR technology is necessary to power the function of HR, but it also needs to serve as the leading example of how... Read More

Topics: Human Capital Management, employee experience

The Buyers Guides for Workforce Management Classifies and Rates Software Providers

Posted by Matthew Brown on 23 April 2024

I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well software providers’ offerings meet buyers’ requirements. The Ventana Research Workforce Management Suites Buyers Guide is the distillation of a year of market and product research by Ventana Research. A major focus of investment and optimization efforts for decades, workforce management processes and... Read More

Topics: Human Capital Management, Workforce Management

Technology Maximizes Investment in Learning Experiences

Posted by Matthew Brown on 21 March 2024

The workforce of today has been very clear with their needs, wants and expectations. They need to feel seen, valued, heard, included and empowered. They want to work in an organization that feels like a community and aligns with their personal value systems. Importantly, they expect access to technology and to be developed and supported as they navigate their careers. Learning opportunities can... Read More

Topics: Human Capital Management, Learning Management

Maximizing Technology to Engage Generations in the Workplace

Posted by Matthew Brown on 19 March 2024

By the year 2025, the U.S. Department of Labor estimates that the generational makeup of our workforce will be: 11.4% Gen Z. 43.9% Millennials. 28.8% Gen X. 15.5% Boomers. 0.4% Traditionalists. By the late 2020s, Gen Alpha will move into the workforce, introducing a new dynamic. With the potential for up to five or six generations in the workplace, enterprises are often challenged to understand... Read More

Topics: Human Capital Management, employee experience

The 2024 HCM Market Agenda: Using AI to Transform Experiences

Posted by Matthew Brown on 09 February 2024

Ventana Research recently announced its 2024 Market Agenda for Human Capital Management, continuing the guidance we have offered for two decades to help enterprises derive maximum potential from workforce- and people-related technology investments and initiatives. In crafting this Market Agenda, we focused on essential themes that are critical for HR organizations and for the software providers... Read More

Topics: Human Capital Management, Learning Management, Talent Management, Workforce Management, Payroll Management, Total Compensation Management, employee experience

Why I joined ISG and Ventana Research’s HCM Technology Practice

Posted by Matthew Brown on 08 February 2024

I am excited to announce that I have joined Ventana Research and ISG to lead coverage of the Human Capital Management technology practice, including Continuous Payroll, Employee Experience, Learning Management, Talent Management, Total Compensation Management and Workforce Management. For anyone that has worked with me over the years, it’s no secret that my passion has always been the technology... Read More

Topics: Human Capital Management

2024 Market Agenda: Innovation in AI and Digital Modernization

Posted by Mark Smith on 23 January 2024

Ventana Research has announced its market agenda for 2024, continuing a 20-year tradition of credibility and trust in our objective efforts to educate and guide the technology industry. Our research and insights are backed by our expertise and independence, and we do not share our Market Agenda or our market research, including analyst and market perspectives, with any external party before it is... Read More

Topics: Customer Experience, Human Capital Management, Marketing, Office of Finance, Digital Technology, Operations & Supply Chain, AI, Analytics and Data

The Buyers Guide for Global Payroll Classifies and Rates Vendors

Posted by Mark Smith on 30 November 2023

I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well vendors’ offerings meet buyers’ requirements. The 2023 Global Payroll Buyers Guide is the distillation of a year of market and product research by Ventana Research. Drawing on our Benchmark Research, we apply a structured methodology built on evaluation categories that reflect the real-world criteria... Read More

Topics: Human Capital Management, Payroll Management

Global Payroll Buyers Guide: Market Observations

Posted by Mark Smith on 29 November 2023

The 2023 Ventana Research Buyers Guide for Global Payroll research enables me to provide observations about how the market has advanced. The payroll preparation process has long been an inefficient, labor-intensive set of administrative tasks designed to ensure that everyone is paid correctly and on time. Historically, it has been a transactional- and compliance-centered function involving manual... Read More

Topics: Human Capital Management, Payroll Management

The Buyers Guide for Domestic Payroll Classifies and Rates Vendors

Posted by Mark Smith on 28 November 2023

I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well vendors’ offerings meet buyers’ requirements. The 2023 Domestic Payroll Buyers Guide is the distillation of a year of market and product research by Ventana Research. Drawing on our Benchmark Research, we apply a structured methodology built on evaluation categories that reflect the real-world criteria... Read More

Topics: Human Capital Management, Payroll Management

Domestic Payroll Buyers Guide: Market Observations

Posted by Mark Smith on 27 November 2023

The 2023 Ventana Research Buyers Guide for Domestic Payroll research enables me to provide observations about how the market has advanced. The payroll preparation process has long been an inefficient, labor-intensive set of administrative tasks designed to ensure that everyone is paid correctly and on time. Historically, it has been a transactional- and compliance-centered function involving... Read More

Topics: Human Capital Management, Payroll Management

The Buyers Guide for Payroll Management Classifies and Rates Vendors

Posted by Mark Smith on 22 November 2023

I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well vendors’ offerings meet buyers’ requirements. The 2023 Payroll Management Buyers Guide is the distillation of a year of market and product research by Ventana Research. Drawing on our Benchmark Research, we apply a structured methodology built on evaluation categories that reflect the real-world criteria... Read More

Topics: Human Capital Management, Payroll Management

Payroll Management Buyers Guide: Market Observations

Posted by Mark Smith on 21 November 2023

The 2023 Ventana Research Buyers Guide for Payroll Management research enables me to provide observations about how the market has advanced. The payroll preparation process has long been an inefficient, labor-intensive set of administrative tasks designed to ensure that everyone is paid correctly and on time. Historically, this has been a transactional- and compliance-centered function that... Read More

Topics: Human Capital Management, Payroll Management

Visier Extends People Analytics Beyond the Data Analyst and Scientist

Posted by ISG Research on 17 October 2023

Human resources has long been stereotyped as the department that relies on intuition and experience in decision-making. Enterprises have evolved to understand the importance of their workforce to achieving business outcomes and not just as a line item in the expense column of a balance sheet, earning HR executives a seat in Lin Manuel Miranda’s eponymous “room where it happens.” In doing so,... Read More

Topics: Human Capital Management, Workforce Management, Total Compensation Management

Align Early-Career HCM Technology with Digital-First Generation

Posted by ISG Research on 11 October 2023

When my father entered the workforce in the 1950s, his path was relatively clear. He graduated high school, went to work in his chosen trade, did a stint in the Navy Reserves, and continued in the same or adjacent career until he retired. The same was true for my uncle, who chose to go to college but joined a firm working in his field, worked hard to be promoted, and changed companies one time... Read More

Topics: Human Capital Management, Talent Management

ServiceNow Brings Process Optimization to Human Capital Management

Posted by ISG Research on 21 September 2023

In the realm of business process and workflow management, few names stand as tall as ServiceNow. After gaining traction for its cloud-based platform designed to help organizations manage and track IT service requests, the brand has grown into a behemoth, offering a wide range of services aimed at automating and optimizing business processes. Yet, in recent years, there’s been a notable and... Read More

Topics: Human Capital Management, Workforce Management, employee experience

Pragmatism for HR Leaders: GenAI and HCM Technology

Posted by ISG Research on 24 August 2023

The world of human capital management (HCM) technology, and tech in general, is buzzing with excitement over the potential of generative artificial intelligence (GenAI). Startups, especially, are releasing software at seemingly breakneck speed, and larger vendors, specifically the platform providers, have been releasing their own net-new or enhanced features and functionality. We’ve all read that... Read More

Topics: Human Capital Management, AI and Machine Learning

Re-Humanizing the Candidate Experience

Posted by ISG Research on 22 August 2023

In recent years, the corporate landscape has witnessed a notable shift towards prioritizing employee experience. Organizations have recognized that a content and engaged workforce translates to higher productivity, reduced turnover and improved profitability, as I previously wrote about. Consequently, companies have invested considerable resources in creating a positive work environment and... Read More

Topics: Human Capital Management, Recruiting, Talent Management, employee experience

Mitigate Risk During Employment Separation with Onwards HR

Posted by ISG Research on 15 August 2023

Talent acquisition remains a focal point for most organizations in this dynamic and highly competitive corporate environment. Unfortunately, the pivotal process of offboarding often takes a back seat. An efficient employment separation process plays a key role in enhancing the employee experience, protecting the company's reputation and mitigating potential legal and financial risks associated... Read More

Topics: Human Capital Management, Talent Management