ISG Software Research Analyst Perspectives

Mercer Promotes Possibility of the New Empowered Workforce

Posted by ISG Software Research on 21 May 2011

Less than a week after attending ADP’s industry analyst day, I flew to Washington, D.C., to attend Mercer’s analyst forum, which gave me a chance to compare another human resources juggernaut. While ADP is known primarily for payroll and business process outsourcing, Mercer is known for HR consulting and benefits outsourcing. Mercer is not as big as ADP, with $3.5 billion in annual revenue and...

Topics: Performance Management, Human Capital Management, Metrics, Operational Performance, Business Analytics, Business Collaboration, Business Intelligence, Business Performance, Financial Performance, Governance, Risk & Compliance (GRC), Workforce Performance, Compensation, data mart, Talent Management, Workforce Analytics, Workforce Planning

Workforce Planning Is Part of the Next Generation of Human Capital Management

Posted by ISG Software Research on 20 May 2011

Workforce planning is a business process that done right ensures an organization of suitable access to talent to ensure future business success. At a Mercer analyst summit I attended recently, which I wrote about in “Mercer Promotes Possibility of the New Empowered Workforce,” one of the sponsor execs kept challenging the HR industry analyst community to do more research on workforce planning,...

Topics: Performance Management, Sales Performance, Supply Chain Performance, Human Capital Management, Metrics, Operational Performance, Business Analytics, Business Collaboration, Business Intelligence, Business Performance, Customer & Contact Center, Financial Performance, Information Applications, Information Management, Workforce Performance, Compensation, data mart, Talent Management, Workforce Analytics, Workforce Planning

ADP Plots Course for Workforce Analytics

Posted by ISG Software Research on 12 May 2011

One thing became crystal clear while I was at ADP’s industry analyst day last week: The world is more connected than ever before, and this contributes to making the world more complex than ever before.

Topics: Big Data, Performance Management, Social Media, Human Capital Management, Metrics, Mobile Applications, Operational Performance, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Information Management, Workforce Performance, Compensation, data mart, Talent Management, Workforce Analytics

Peopleclick Authoria Elevates Workforce Analytics by Acquiring Aquire

Posted by ISG Software Research on 06 April 2011

Human resources professionals must deal with volumes of workforce data that resides in disparate software systems, including individual spreadsheets. But although the data is accessible to them, many organizations don’t have technology to aggregate, synthesize and analyze it, and so cannot easily use it to make efficient and effective decisions about talent acquisition and talent management.

Topics: Learning, Performance, Recruiting, Operational Performance, Business Analytics, Business Mobility, Business Performance, Cloud Computing, Mobility, Workforce Performance, Compensation, Hiring, Talent Management, Workforce Analytics

New Recruiting Technology Humanizes Talent Acquisition

Posted by ISG Software Research on 05 April 2011

Humanize every step of the employee experience. That was the grand theme of this year’s opening keynote just over a week ago at ERE Expo 2011 Spring by Matthew Jeffery, global director of talent brand for Electronic Arts, titled “Recruitment 3.0: Why traditional recruiters will be replaced by ‘emotional marketers.’” His speech emphasized the importance of emotionally connecting with candidates...

Topics: Sales Performance, Learning, Performance, Recruiting, Operational Performance, Business Analytics, Business Mobility, Business Performance, Cloud Computing, Mobility, Workforce Performance, Compensation, Hiring, Talent Management, Workforce Analytics

Reimagining Talent Management and Technology in 2011

Posted by ISG Software Research on 04 April 2011

When I entered the human capital management space over a decade ago, the Internet had just started to transform the way companies recruit, hire and manage their workforces. Since then the technological transformations have been astounding: Social media, mobile devices and cloud computing are just a few. And although every talent acquisition and talent management system available today is about...

Topics: Sales Performance, Learning, Performance, Operational Performance, Business Analytics, Business Mobility, Business Performance, Cloud Computing, Mobility, Workforce Performance, Compensation, Talent Management, Workforce Analytics

Business Collaboration Brings Together People and Technology

Posted by ISG Software Research on 17 March 2011

In today’s competitive environment, people working in collaboration can make the difference between a company’s success or failure. But hitting “reply to all” on an e-mail chain isn’t the kind of collaboration I’m talking about. Neither is managing your employee and business communications with cups connected by string and Ouija boards.

Topics: Sales Performance, Learning, Performance, Business Analytics, Business Collaboration, Business Mobility, Business Performance, Cloud Computing, Collaboration, Mobility, Operational Intelligence, Workforce Performance, Compensation, Talent Management, Workforce Analytics

Aquire Brings Fresh Face to Workforce Analytics

Posted by ISG Software Research on 10 March 2011

The state of the economy has intensified scrutiny of organizations’ people assets, and so we’re seeing new dialogues about human capital management. Deriving full value from the people in a workforce requires more than just HR managing annual performance reviews or occasional scrutiny of the compensation processes for increases to merit pay or incremental incentives. Investing wisely in...

Topics: Sales Performance, Learning, Performance, Operational Performance, Business Analytics, Business Mobility, Business Performance, Cloud Computing, Mobility, Workforce Performance, Compensation, Talent Management, Workforce Analytics

Human Concepts Brings Workforce Analytics and Mobility to the Cloud

Posted by ISG Software Research on 03 March 2011

Recently Human Concepts sold its personal organizational structure software OrgPlus to Administaff . Since it retains other products with the OrgPlus name, this step might seem puzzling, but it makes sense in terms of the company’s developing product strategy. The sale also frees Human Concepts to focus on organizations with more than 1,000 employees, where growth is more readily available. Human...

Topics: Learning, Performance, Business Performance, Cloud Computing, Mobility, Operational Intelligence, Workforce Performance, Compensation, Talent Management, Workforce Analytics

Talent Technology Makes Generating Talent Efficient and Social

Posted by Mark Smith on 22 February 2011

The talent management software market has and continues to consolidate dramatically through acquisitions. The trend is to bring together processes and applications for hiring, onboarding, performance assessment, compensation, succession planning and analytics. As the race continues to attract customers and users by presenting the most integrated suite of applications, a new market segment has...

Topics: Human Capital Management, Learning, Performance, Recruiting, Operational Performance, Business Performance, Cloud Computing, Workforce Performance, Compensation, Hiring, Talent Generation, Talent Management, Workforce Analytics

SumTotal Provides Clarity in the New Year

Posted by ISG Software Research on 06 January 2011

The new year started off with a bang in the human capital management software market as SumTotal Systems acquired GeoLearning, a leading learning management system (LMS) software vendor.

Topics: Learning, Performance, Operational Performance, Business Performance, Cloud Computing, Financial Performance, Workforce Performance, Compensation, SumTotal Systems, Talent Management, Workforce Analytics

Saba Dedicates Itself to People and Collaboration

Posted by Mark Smith on 28 November 2010

At its annual user conference in Boston, Saba provided insights to industry analysts on its progress over the last year and its direction for 2011. Best known for its learning management system (LMS), collaboration and more recently its talent management applications, Saba now has more than 19 million users in 1,400 customer organizations that are mostly in the public sector, have 5,000 or more...

Topics: Human Capital, Human Resources Management, Learning, Mobile Applications, Performance, Business Performance, Cloud Computing, Workforce Performance, Compensation, Saba, Talent Management, Workforce Analytics

Plateau Brings Mobility to Talent Management and Simplifies Applications

Posted by Mark Smith on 28 November 2010

At its 2010 user conference in Miami, Plateau Systems reviewed for analysts its progress in the market for talent management software. Plateau has a unified platform and suite of applications that cover learning, compensation, job performance and analytics. The company’s financials have been steadily growing as more customers adopt its platform and show good year-to-year growth in its...

Topics: Learning, Performance, Plateau, Business Performance, Cloud Computing, Workforce Performance, Compensation, Talent Management, Workforce Analytics

Workforce Analytics is Easy and Simple with Accero

Posted by Mark Smith on 27 November 2010

To utilize a workforce effectively requires information about it and the ability to analyze that in the context of the business’s needs. Yet it has long been the case that the use of analytics and business intelligence (BI) is least advanced in the human resources function. It remains so even as organizations introduce talent management applications to supplement or replace legacy human resource...

Topics: Human Capital Management, Business Performance, Financial Performance, Workforce Performance, Talent Management, Workforce Analytics

Saba Dedicates Itself to People and Collaboration

Posted by Mark Smith on 26 November 2010

At its annual user conference in Boston, Saba provided insights to industry analysts on its progress over the last year and its direction for 2011. Best known for its learning management system (LMS), collaboration and more recently its talent management applications, Saba now has more than 19 million users in 1,400 customer organizations that are mostly in the public sector, have 5,000 or more...

Topics: Human Capital, Human Resources Management, Learning, Mobile Applications, Performance, Business Performance, Cloud Computing, Workforce Performance, Compensation, Saba, Talent Management, Workforce Analytics

Plateau Brings Mobility to Talent Management and Simplifies Applications

Posted by Mark Smith on 26 November 2010

At its 2010 user conference in Miami, Plateau Systems reviewed for analysts its progress in the market for talent management software. Plateau has a unified platform and suite of applications that cover learning, compensation, job performance and analytics. The company’s financials have been steadily growing as more customers adopt its platform and show good year-to-year growth in its...

Topics: Learning, Performance, Plateau, Business Performance, Cloud Computing, Workforce Performance, Compensation, Talent Management, Workforce Analytics

Workforce Analytics is Easy and Simple with Accero

Posted by Mark Smith on 26 November 2010

To utilize a workforce effectively requires information about it and the ability to analyze that in the context of the business’s needs. Yet it has long been the case that the use of analytics and business intelligence (BI) is least advanced in the human resources function. It remains so even as organizations introduce talent management applications to supplement or replace legacy human resource...

Topics: Human Capital Management, Business Performance, Financial Performance, Workforce Performance, Talent Management, Workforce Analytics