ISG Software Research Analyst Perspectives

The Impact of the Cloud and AI on Evolving Data Platform Requirements

Posted by ISG Research on 23 January 2025

The degree to which data platforms are critical to efficient business operations cannot be overstated. Without data platforms, enterprises would be reliant on a combination of paper records, time-consuming manual processes and huge libraries of physical files to record, process and store business information. The extent to which that is unthinkable highlights the level at which today’s... Read More

Topics: Analytics, Analytics and Data

External Data Supports More Accurate Planning

Posted by ISG Research on 15 January 2025

I recently completed the latest edition of our Business Planning Buyers Guide, which reviews and assesses the offerings of 14 providers of this software. One of the points that I look at is whether and to what extent the software provider offers out-of-the-box external data useful for forecasting, planning, analysis and evaluation. What I discovered is that the availability of this type of vital... Read More

Topics: Office of Finance, Analytics, Business Planning, AI and Machine Learning

Visier Extends People Analytics Beyond the Data Analyst and Scientist

Posted by ISG Research on 17 October 2023

Human resources has long been stereotyped as the department that relies on intuition and experience in decision-making. Enterprises have evolved to understand the importance of their workforce to achieving business outcomes and not just as a line item in the expense column of a balance sheet, earning HR executives a seat in Lin Manuel Miranda’s eponymous “room where it happens.” In doing so,... Read More

Topics: Human Capital Management, Workforce Management, Total Compensation Management

Align Early-Career HCM Technology with Digital-First Generation

Posted by ISG Research on 11 October 2023

When my father entered the workforce in the 1950s, his path was relatively clear. He graduated high school, went to work in his chosen trade, did a stint in the Navy Reserves, and continued in the same or adjacent career until he retired. The same was true for my uncle, who chose to go to college but joined a firm working in his field, worked hard to be promoted, and changed companies one time... Read More

Topics: Human Capital Management, Talent Management

ServiceNow Brings Process Optimization to Human Capital Management

Posted by ISG Research on 21 September 2023

In the realm of business process and workflow management, few names stand as tall as ServiceNow. After gaining traction for its cloud-based platform designed to help organizations manage and track IT service requests, the brand has grown into a behemoth, offering a wide range of services aimed at automating and optimizing business processes. Yet, in recent years, there’s been a notable and... Read More

Topics: Human Capital Management, Workforce Management, employee experience

Pragmatism for HR Leaders: GenAI and HCM Technology

Posted by ISG Research on 24 August 2023

The world of human capital management (HCM) technology, and tech in general, is buzzing with excitement over the potential of generative artificial intelligence (GenAI). Startups, especially, are releasing software at seemingly breakneck speed, and larger vendors, specifically the platform providers, have been releasing their own net-new or enhanced features and functionality. We’ve all read that... Read More

Topics: Human Capital Management, AI and Machine Learning

Re-Humanizing the Candidate Experience

Posted by ISG Research on 22 August 2023

In recent years, the corporate landscape has witnessed a notable shift towards prioritizing employee experience. Organizations have recognized that a content and engaged workforce translates to higher productivity, reduced turnover and improved profitability, as I previously wrote about. Consequently, companies have invested considerable resources in creating a positive work environment and... Read More

Topics: Human Capital Management, Recruiting, Talent Management, employee experience

Mitigate Risk During Employment Separation with Onwards HR

Posted by ISG Research on 15 August 2023

Talent acquisition remains a focal point for most organizations in this dynamic and highly competitive corporate environment. Unfortunately, the pivotal process of offboarding often takes a back seat. An efficient employment separation process plays a key role in enhancing the employee experience, protecting the company's reputation and mitigating potential legal and financial risks associated... Read More

Topics: Human Capital Management, Talent Management

Strategic Onboarding Increases Business Success

Posted by ISG Research on 26 July 2023

For decades, most organizations thought of onboarding as a basic housekeeping item, akin to filling out tax withholding paperwork, having a picture taken for a badge, getting a uniform or signing for a handbook. In reality, true onboarding encompasses much more. It’s considerably more strategic than tactical, including all processes required to successfully integrate a new employee into an... Read More

Topics: Human Capital Management, Talent Management, employee experience

Plum Provides Insights for Better Talent Management

Posted by ISG Research on 05 July 2023

Perhaps no human capital management-related topic has been more widely examined in recent years than the struggle to find and retain top talent. Software has flooded the market to address the challenge from every angle — automated sourcing and stack ranking of candidates; artificial intelligence-powered employee sentiment analysis for identifying and reducing the risk of attrition; and internal... Read More

Topics: Human Capital Management, Talent Management

WorkForce Software Focuses on the Essentials of Workforce Management

Posted by ISG Research on 09 June 2023

Workforce management software is used to automate and streamline core processes that organizations use to optimize their hourly workforce. These include capabilities like labor forecasting, scheduling, time tracking, absence management and compliance. In today’s competitive labor market with the complexities that accompany hyper-localized workforce rules and regulations, workforce management... Read More

Topics: Human Capital Management, Workforce Management

Skills-Based Workforce Possible with Commitment to Digital Passport

Posted by ISG Research on 10 May 2023

Organizations are constantly striving for agility and efficiency to stay competitive. From a human-capital standpoint, a logical way to achieve this is by moving away from a job title and education-based workforce and transitioning to one that is skills-based. This approach emphasizes the skills and capabilities of individuals rather than their prior job titles or education, enabling... Read More

Topics: Human Capital Management, Talent Management

Pay Transparency Mandates Require Preparation for Managing Compensation

Posted by ISG Research on 24 April 2023

The world is witnessing a long overdue and significant shift in the realm of pay equity and transparency. On March 30, the European Parliament passed the Pay Transparency Directive, mandating pay transparency and equity within organizations in an effort to close the gender pay gap and ensure equal pay for equal work. This legislation comes with teeth, providing strict mechanisms for enforcement... Read More

Topics: Human Capital Management, Total Compensation Management, Pay Equity

Opportunity Marketplaces Help Address Talent Shortage

Posted by ISG Research on 19 April 2023

In recent years, organizations have struggled to find and retain the right talent to fill critical roles. This can be attributed to a combination of factors, including an aging workforce, a lack of critical skills needed for current and future organizational needs, and increased competition for talent from other organizations seeking similar skills. Our research shows that, within the next five... Read More

Topics: Human Capital Management, Talent Management

Workday Excels at People Analytics

Posted by ISG Research on 11 April 2023

People analytics is the application of data and statistical methods to better understand and optimize the human capital within an organization. It has become a crucial aspect of business strategy as organizations seek to make data-driven decisions about the workforce. In the past decade, the people analytics market has experienced substantial growth, as businesses look for ways to gain insight... Read More

Topics: Human Capital Management, Analytics, HR Analytics, People Analytics

Total Compensation Management Value Index Classifies and Rates Vendors

Posted by ISG Research on 31 March 2023

We are happy to share insights gleaned from our latest Value Index research, an assessment of how well vendors’ offerings meet buyers’ requirements. The Ventana Research Value Index: Total Compensation Management 2023 is the distillation of a year of market and product research by Ventana Research. Drawing on our Benchmark Research, we apply a structured methodology built on evaluation categories... Read More

Topics: Human Capital Management, Total Compensation Management

Market Observations from the Total Compensation Management Value Index

Posted by ISG Research on 30 March 2023

Having just completed the 2023 Ventana Research Value Index for Total Compensation Management, We want to share some of my observations about how the market has advanced since our assessment three years ago. For more than two decades, Ventana Research has conducted market research in a spectrum of related areas including Total Compensation Management (TCM) as well as broader HCM areas ranging... Read More

Topics: Human Capital Management, Total Compensation Management

Learning Management Systems Value Index Classifies and Rates Vendors

Posted by ISG Research on 20 March 2023

I am happy to share insights gleaned from our latest Value Index research, an assessment of how well vendors’ offerings meet buyers’ requirements. The Learning Management Value Index 2023 is the distillation of a year of market and product research by Ventana Research. Drawing on our Benchmark Research, we apply a structured methodology built on evaluation categories that reflect the real-world... Read More

Topics: Human Capital Management, Learning Management

Learning Management Systems: An Integral Resource for Any Organization

Posted by ISG Research on 17 March 2023

Having recently completed the 2023 Ventana Research Value Index for Learning Management Systems (LMS), I’d like to share some of my observations about how the market has advanced since our assessment three years ago. The evolution of the LMS technology market has accelerated exponentially as a result of shifts in employer and worker expectations that occurred during the pandemic and continue... Read More

Topics: Human Capital Management, Learning Management

Power the Talent Journey with Integrated Systems

Posted by ISG Research on 16 March 2023

A decade ago, organizations were sold on best-of-breed technology stacks. In the world of human capital management, that meant a separate system for each of the myriad processes that make up a worker's life span with a company. The approach seemed to make sense because a single system cannot be the best at everything, can it? Is it realistic for a single provider to create the most advanced... Read More

Topics: Human Capital Management, Talent Management, employee experience