"Configurable" has historically been used to describe the degree to which enterprise software, such as HCM systems, can readily adapt to a customer’s business and process requirements, ideally with no (or only modest) involvement from software experts or IT teams. The term will likely always have considerable value when evaluating HCM systems because, while not always top of mind with buyers, the level of configurability in applications is essential for achieving key strategic goals, such as...
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Topics:
Human Capital Management,
Learning Management,
Workforce Management,
Total Compensation Management,
employee experience,
candidate engagement,
Continuous Payroll
We are happy to share some insights about Salsify ProductXM drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
Marketing,
Data Governance,
Data,
Product Information Management,
Price and Revenue Management,
Digital Commerce,
Operations & Supply Chain,
Enterprise Resource Planning,
continuous supply chain,
Office of Sales,
data operations
We are happy to share some insights about Amazon QuickSight drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
embedded analytics,
Analytics,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Data,
natural language processing,
AI and Machine Learning
When we speak of the “customer experience,” we are really referring to the results of a broad spectrum of activities that collectively we describe as a journey or a lifecycle. In the past, how we spoke about customers was largely determined by the limited view of what transpired during short, contact center interactions. Customer experience (CX) evolved as a way to incorporate more facets of behavior into an assessment of the customer’s ultimate value and intent than is possible by looking only...
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Topics:
Customer Experience,
Marketing,
Voice of the Customer,
Contact Center,
Product Information Management,
Digital Marketing,
Digital Commerce,
Subscription Management,
agent management,
intelligent marketing,
Conversational Marketing
We are happy to share some insights about Pimcore Platform drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
Marketing,
Data Governance,
Data,
Product Information Management,
Price and Revenue Management,
Digital Commerce,
Operations & Supply Chain,
Enterprise Resource Planning,
continuous supply chain,
Office of Sales,
data operations
We are happy to share some insights about Google Looker drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
embedded analytics,
Analytics,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Data,
natural language processing,
AI and Machine Learning
We are happy to share some insights about Akeneo Serenity drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
Marketing,
Data Governance,
Data,
Product Information Management,
Price and Revenue Management,
Digital Commerce,
Operations & Supply Chain,
Enterprise Resource Planning,
continuous supply chain,
Office of Sales,
data operations
We are happy to share some insights about ThoughtSpot drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
embedded analytics,
Analytics,
Business Intelligence,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Data,
natural language processing,
AI and Machine Learning
We are happy to share some insights about Informatica's Product 360 drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
Marketing,
Data Governance,
Data,
Product Information Management,
Price and Revenue Management,
Digital Commerce,
Operations & Supply Chain,
Enterprise Resource Planning,
continuous supply chain,
Office of Sales,
data operations
We are happy to share some insights about TIBCO Spotfire drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
business intelligence,
embedded analytics,
Analytics,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Data,
AI and Machine Learning
