ISG Software Research Analyst Perspectives | Information Management (16)

The New Mobile SAP Evolves Stronger from Sybase Investment

Posted by Mark Smith on 20 May 2011

At the SAPPHIRE NOW annual conference, (Twitter: #SAPPHIRENOW) the advantage of the mobile technology SAP gained through its acquisition of Sybase is becoming evident. In a blog before the conference I touched on the importance of mobility to the company’s future. From walking around, assessing keynotes and sessions and talking to companies using SAP, it seems that the big bet that SAP made on... Read More

Topics: Sales Performance, SAP, Social Media, Supply Chain Performance, Google, Smart Phones, IT Performance, Operational Performance, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Business Performance, CIO, Cloud Computing, Customer & Contact Center, Financial Performance, Governance, Risk & Compliance (GRC), Information Applications, Information Management, Mobility, Workforce Performance, Sybase. Mobile Industry, Tablets, Digital Technology

SAP’s New Management and Products Faces the Future at SAPPHIRE NOW

Posted by Mark Smith on 13 May 2011

It is no easy task to change the culture of a global technology company, especially one that has a very demanding customer base with high expectations for advancing its widespread product lines. This is the challenge that SAP faces as it transitions from a company of three-letter-acronym collections of applications including CRM, SCM and ERP to one that focuses on specific business processes and... Read More

Topics: Sales Performance, SAP, Social Media, Supply Chain Performance, Sustainability, Business Technology Innovation, IT Performance, IT Research, Operational Performance, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Business Performance, Business Technology, CIO, Cloud Computing, Customer & Contact Center, Financial Performance, Governance, Risk & Compliance (GRC), Information Applications, Information Management, Information Technology, Location Intelligence, Operational Intelligence, Workforce Performance, CFO, COO

EMC Enters Elephant Race with Hadoop

Posted by ISG Research on 12 May 2011

Earlier this week EMC announced it will create its own distribution for Apache Hadoop. Hadoop provides distributed computing capabilities that enable organizations to process very large amounts of data quickly. As I have written previously, the Hadoop market continues to grow and evolve. In fact, the rate of change may be accelerating. Let’s start with what EMC announced and then I’ll address... Read More

Topics: Big Data, EMC, Social Media, Operational Performance, Business Analytics, Business Collaboration, Business Intelligence, Cloud Computing, Cloudera, Customer & Contact Center, Greenplum, Information Applications, Information Management, Strata+Hadoop

ADP Plots Course for Workforce Analytics

Posted by ISG Research on 12 May 2011

One thing became crystal clear while I was at ADP’s industry analyst day last week: The world is more connected than ever before, and this contributes to making the world more complex than ever before. For human capital management this means it is easier for organizations to communicate and collaborate but more difficult to manage the increasingly massive amounts of workforce data in core HR... Read More

Topics: Big Data, Performance Management, Social Media, Human Capital Management, Metrics, Mobile Applications, Operational Performance, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Information Management, Workforce Performance, Compensation, data mart, Talent Management, Workforce Analytics

Analytics for IT: Cobbler’s Children Need Shoes

Posted by ISG Research on 12 May 2011

As part of our largest-ever research study on business analytics, which surveyed more than 2,600 organizations covering the maturity and competency of business, IT and vertical industries, we looked at how IT is applying analytics to support their own business activities. One of the things we found is that, charged with enabling business units to use information systems as effectively as... Read More

Topics: Predictive Analytics, IT Performance, Analytics, Business Analytics, Business Intelligence, Business Performance, Information Applications, Information Management, Information Technology, IT Analytics, IT Service Management, ITIL, ITSM, IT Performance Management (ITPM)

MarkLogic Revs Up Information Applications with New Energy and Leadership

Posted by ISG Research on 12 May 2011

At this year’s user conference, it was clear that change is afoot at MarkLogic, whose technology platform enables users to access information more easily accessible within applications and devices. Last month the board of directors appointed a new CEO, Ken Bado, created the new position of chief marketing officer (CMO) and named a head of global services and alliances, all within three weeks. The... Read More

Topics: Sales Performance, Supply Chain Performance, MarkLogic, Reporting, XML, IT Performance, Operational Performance, Business Analytics, Business Intelligence, Business Performance, Customer & Contact Center, Financial Performance, Governance, Risk & Compliance (GRC), Information Applications, Information Management, Workforce Performance, Content Management, Document Management, Information Platform, Search

Datawatch Offers Shorter Path from Data to Information

Posted by ISG Research on 12 May 2011

Turning data into information for taking actions and making decisions has bedeviled businesses throughout the computer age. Many organizations have data in dozens of applications and legacy systems along with many reports in various business intelligence systems. The challenge is to get data from each of the reports and assemble it into contextualized views of information for particular business... Read More

Topics: Sales Performance, Sustainability, Reporting, Business Technology Innovation, IT Performance, Operational Performance, Business Analytics, Business Intelligence, Business Performance, Cloud Computing, Customer & Contact Center, Financial Performance, Governance, Risk & Compliance (GRC), Information Applications, Information Management, Workforce Performance, Datawatch, Document Management

Datawatch Offers Shorter Path from Data to Information

Posted by Mark Smith on 22 April 2011

Turning data into information for taking actions and making decisions has bedeviled businesses throughout the computer age. Many organizations have data in dozens of applications and legacy systems along with many reports in various business intelligence systems. The challenge is to get data from each of the reports and assemble it into contextualized views of information for particular business... Read More

Topics: Sales Performance, Supply Chain Performance, Reporting, IT Performance, IT Research, Operational Performance, Business Analytics, Business Intelligence, Business Performance, Customer & Contact Center, Financial Performance, Governance, Risk & Compliance (GRC), Information Applications, Information Management, Workforce Performance, Datawatch, Document Management

The Information Management Technology Revolution in 2011

Posted by ISG Research on 05 April 2011

The information management (IM) technology market is undergoing a revolution similar to the one in the business intelligence (BI) market. We define information management as the acquisition, organization, control and use of information to create and enhance business value. It is a necessary ingredient of successful BI implementations, and while some vendors such as IBM, Information Builders,... Read More

Topics: Data Quality, Social Media, IT Performance, Analytics, Business Analytics, Business Collaboration, Business Intelligence, Business Technology, CIO, Complex Event Processing, Data Governance, Data Integration, Information Management, Information Technology, Operational Intelligence

SAP Solidifies Software Category with SAP BusinessObjects GRC 10.0

Posted by ISG Research on 05 April 2011

When the term “governance, risk and compliance” (GRC) was introduced almost 10 years ago, software for this purpose was not a real category but a loose grouping of disparate applications that had something to do with meeting the requirements of the recently passed Sarbanes-Oxley Act. (You can find my perspective on the GRC category from a couple of years ago here. Now, with the release 10.0 of... Read More

Topics: SAP, GRC, Office of Finance, IT Research, Operational Performance, Analytics, Business Intelligence, Business Performance, Financial Performance, Information Management, CFO, Corporate Governance, Governance Risk and Compliance

SunGard IntelliMatch: Financial Governance and Reconciliations

Posted by ISG Research on 05 April 2011

Back-office operations in commercial and investment banks are among those critical functions that are underappreciated until they stop working well. This includes transaction reconciliations and the related exceptions management. Reconciliations are necessary to achieve a reasonable assurance of complete and accurate record of trading activity. The process is especially challenging now, partly... Read More

Topics: GRC, Office of Finance, Financial Governance, Reconciliation, Sungard, Operational Performance, Analytics, Business Analytics, Business Intelligence, Business Performance, Financial Performance, Information Management, CFO, Corporate Governance, Governance Risk and Compliance

HP’s New World Order according to Leo Apotheker

Posted by ISG Research on 23 March 2011

The new CEO of Hewlett-Packard, Leo Apotheker, has unveiled his vision of the future in the consumer and enterprise markets. His announcement carried some suspense after interviews in which he said “HP has lost its soul” and added that he will “get rid of cynics” inside HP who try to undercut his mission. Now Leo has defined what his company calls Everybody On, which is described as “seamless,... Read More

Topics: Sales Performance, Social Media, Supply Chain Performance, Sustainability, Business Technology Innovation, IT Performance, IT Research, Operational Performance, Analytics, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Business Performance, CIO, Cloud Computing, Collaboration, Customer & Contact Center, Enterprise Software, Financial Performance, Governance, Risk & Compliance (GRC), HP, Information Applications, Information Management, Information Technology, Location Intelligence, Mobility, Operational Intelligence, Workforce Performance

The Business Intelligence Technology Revolution in 2011

Posted by ISG Research on 20 March 2011

The business intelligence (BI) technology market is undergoing a revolution. I’ve been working in this segment for 20 years, and it is and has been an exciting market in which to work, but its dynamic nature can be daunting to organizations trying to evaluate, purchase and deploy BI to improve their business processes. And despite the advances our benchmark research shows high levels of... Read More

Topics: Sales Performance, Social Media, Supply Chain Performance, Business Technology Innovation, IT Performance, IT Research, Operational Performance, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Business Performance, Business Technology, CIO, Cloud Computing, Collaboration, Customer & Contact Center, Enterprise Software, Financial Performance, Information Management, Information Technology, Mobility, Operational Intelligence, Workforce Performance

With IT Departments, Companies Get What They Deserve

Posted by Robert Kugel on 20 March 2011

One of the many interesting findings that came out of Ventana Research’s comprehensive benchmark research on business analytics was partly buried in an analysis of maturity groups. The Maturity Index of our research benchmarks classifies organizations at four maturity levels (from bottom to top, Tactical, Advanced, Strategic and Innovative) in each of four categories: People, Process, Information... Read More

Topics: Sales Performance, Social Media, Supply Chain Performance, Business Technology Innovation, IT Performance, IT Research, Operational Performance, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Business Performance, Business Technology, CIO, Cloud Computing, Collaboration, Customer & Contact Center, Enterprise Software, Information Applications, Information Management, Information Technology, Mobility, Operational Intelligence, Workforce Performance

SAS and its Business Intelligence & Information Management Direction

Posted by ISG Research on 17 March 2011

I recently attended SAS Institute’s annual analyst conference. My colleague covered the multibillion-dollar company’s strategy and the event. Now I want to look into some of the details of SAS’s products for business analytics and how they are supported with business intelligence (BI), and information management. Although SAS is not a publicly traded company and therefore is not required to make... Read More

Topics: SAS, Social Media, IT Performance, Operational Performance, Analytics, Business Intelligence, Business Performance, Business Technology, CIO, Collaboration, Enterprise Software, Information Management, Information Technology, Mobility, Operational Intelligence

Infor’s Hospitality Applications Software Business

Posted by ISG Research on 17 March 2011

The hospitality industry has a complex structure. It is highly fragmented, with many small operations but also a significant number of global companies. Moreover, a property can be managed by one company (the brand name over the door) yet owned by another, which might be a one-off local real-estate partnership or a larger-scale owner of multiple sites. The consumer side of hospitality has its own... Read More

Topics: Performance Management, Sales Performance, Hospitality, Operational Performance, Analytics, Business Intelligence, Business Performance, CIO, Customer & Contact Center, Enterprise Software, Information Management, Infor

SAS Institute: The Multi-Billion Dollar Business Analytics Supplier

Posted by ISG Research on 15 March 2011

The just-concluded SAS Institute analyst summit (Twitter: #SASSB) provided the annual update on the company’s performance, strategy, products and customers. My analysis of last year’s event talked about its continuation of its product roadmap to new customer acquisition and the broadening of its underlying platform, applications and vertical solutions. SAS is no small-time mover and shaker when... Read More

Topics: Sales Performance, SAS, Social Media, Supply Chain Performance, Fraud, IT Performance, Operational Performance, Analytics, Business Intelligence, Business Performance, Business Technology, CIO, Collaboration, Customer & Contact Center, Enterprise Software, Financial Performance, Information Management, Information Technology, Mobility, Operational Intelligence, Workforce Performance, Risk

SAP Enterprise Information Management 4.0: A Technology Secret

Posted by ISG Research on 13 March 2011

SAP has launched its Enterprise Information Management (EIM) 4.0 release as part of its “Run Better Tour.” It includes a broad range of information management components spanning data integration, data quality, data profiling, metadata management and more. The launch was done in conjunction with SAP Business Intelligence (BI) 4.0, which got much bigger billing at the event –to the point where one... Read More

Topics: Data Quality, SAP, Social Media, IT Performance, Analytics, Business Analytics, Business Intelligence, Business Technology, CIO, Complex Event Processing, Data Governance, Data Integration, Information Management, Information Technology, Operational Intelligence

SAS Institute: The Multi-Billion Dollar Business Analytics Supplier

Posted by Mark Smith on 09 March 2011

The just-concluded SAS Institute analyst summit (Twitter: #SASSB) provided the annual update on the company’s performance, strategy, products and customers. My analysis of last year’s event talked about its continuation of its product roadmap to new customer acquisition and the broadening of its underlying platform, applications and vertical solutions. SAS is no small-time mover and shaker when... Read More

Topics: Sales Performance, SAS, Social Media, Supply Chain Performance, Fraud, IT Performance, Operational Performance, Analytics, Business Intelligence, Business Performance, Business Technology, CIO, Collaboration, Enterprise Software, Financial Performance, Information Management, Information Technology, Mobility, Operational Intelligence, Workforce Performance, Risk

Aster Data is Now Part of the New Teradata

Posted by ISG Research on 04 March 2011

There has been a spate of acquisitions in the data warehousing and business analytics market in recent months. In May 2010 SAP announced an agreement to acquire Sybase, primarily for its mobility technology and had already been advancing its efforts with SAP HANA and BI. In July 2010 EMC agreed to acquire data warehouse appliance vendor Greenplum. In September 2010 IBM countered by acquiring... Read More

Topics: Data Warehousing, Microsoft, RDBMS, SAS, Teradata, IT Performance, Business Intelligence, Cloud Computing, Data Management, HP, IBM, Information Management, Oracle