ISG Software Research Analyst Perspectives

SAP Aims to be More Cloudy and Mobile in 2012 and Beyond

Posted by Mark Smith on 20 December 2011

I attended the annual SAP Influencer Summit (Twitter #SAPSummit), at which executives from SAP meet with analysts and customers from around the world to discuss the company’s direction. Pointing out that in 2012 SAP will reach its 40th anniversary of operations, chief communications officer Hubertus Kulpus and chief marketing officer Jonathan Becher kicked off the summit, then passed the... Read More

Topics: Mobile, Sales, Sales Performance, SAP, Social Media, Supply Chain Performance, Sustainability, Human Capital Management, Smart Phones, Business Technology Innovation, IT Performance, IT Research, Operational Performance, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Business Performance, Business Technology, CIO, Cloud Computing, Customer & Contact Center, Financial Performance, Governance, Risk & Compliance (GRC), Information Applications, Information Management, Information Technology, Location Intelligence, Operational Intelligence, Workforce Performance, Business Applications, CFO, COO, CRM, HR, Sybase, Tablets, Talent Management, Digital Technology

Yellowfin 6 Advances Collaboration and Mobility Capabilities

Posted by ISG Research on 20 December 2011

Collaborative and mobile technologies continue to influence business intelligence (BI) software products. The recent release of Yellowfin 6 embraces these innovations in a visually appealing, end-user-oriented BI product. Yellowfin is an independent BI software vendor based in Australia that was recently recognized, along with its customer Macquarie University, as a Ventana Leadership Award... Read More

Topics: Mobile, Sales Performance, Social Media, Supply Chain Performance, Operational Performance, Business Analytics, Business Intelligence, Business Performance, Collaboration, Customer & Contact Center, Financial Performance, Workforce Performance, Yellowfin

QlikView 11 Advances Collaboration and Changes Course on Mobility

Posted by ISG Research on 28 October 2011

QlikTech recently introduced QlikView 11, the latest version of its business intelligence (BI) software, which emphasizes new collaboration features as well as enhancements to its user interface. In an about-face, though, in its approach to mobile access, the company has moved away from its native iPad application to a browser-based app using HTML5 technology. It has been a year since QlikView 10... Read More

Topics: Mobile, QlikView, Sales Performance, Social Media, Supply Chain Performance, Operational Performance, Business Analytics, Business Intelligence, Business Performance, Collaboration, Customer & Contact Center, Financial Performance, Workforce Performance, Digital Technology

Visier Is a New Force in Workforce Analytics

Posted by Mark Smith on 07 October 2011

In the last year some software vendors have been developing a new generation of workforce analytics that leaves pie and bar charts behind in their dashboards and reports in favor of a more intuitive approach. One such company, Visier,is now demonstrating such a fresh approach, which exemplifies what business analytics in general and especially those used to optimize and understand the workforce... Read More

Topics: Mobile, Sales Performance, Social Media, Supply Chain Performance, Human Capital Management, Operational Performance, Business Analytics, Business Collaboration, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Workforce Performance, HRMS, Talent Management, Workforce Analytics

Steve Jobs Leaves an Indelible Mark on Business Intelligence

Posted by ISG Research on 07 October 2011

About 30 years ago, perhaps on this very day, I was sitting in front of an Apple II working on a VisiCalc spreadsheet. At the time, I don’t think I even knew who Steve Jobs was. I wasn’t in the software industry yet. I was working for a public accounting firm. The Apple II sat in a corner of the office “typing pool.” For those of you who don’t know what a typing pool was, there was no swimming... Read More

Topics: Mobile, Sales Performance, Supply Chain Performance, Operational Performance, Business Analytics, Business Intelligence, Business Performance, Customer & Contact Center, Financial Performance, Visualization, Workforce Performance

Is Oracle Social Network Worth a Look?

Posted by Mark Smith on 07 October 2011

Oracle unveiled its Social Network at Open World, but it seems most in the industry weren’t aware of it – or maybe Oracle does not want them to pay much attention to it. My synopsis is that Oracle Social Network is definitely a work in progress that, even by Oracle own yardsticks of marketing and accessibility, is not ready to for enterprise use. I did a quick analysis of Oracle WebCenter Social,... Read More

Topics: Mobile, Sales Performance, Social Media, Supply Chain Performance, Operational Performance, Business Analytics, Business Collaboration, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Oracle, Workforce Performance

Cloudy Forecast for Oracle Fusion for CRM and HCM

Posted by Mark Smith on 07 October 2011

I did not go to Oracle OpenWorld this year because it seemed the company was fixated on appliances and technology with little emphasize on its Fusion applications business, which the focus on business is a major interest of our firm. Based on the reports of my colleagues on its applications discussion (See: “Apps Hard to Find at Oracle Open World“) and Oracle Exalytics (See: “Oracle Unveils BI... Read More

Topics: Big Data, Mobile, Sales Performance, Social Media, Supply Chain Performance, Hyperion, Open World, Operational Performance, Analytics, Business Analytics, Business Collaboration, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Oracle, Workforce Performance, financials, Fusion Applications

The Unofficial Business Technology Guide for HR Technology Conference

Posted by Mark Smith on 03 October 2011

The HR Technology Conference and Expo in Las Vegas that begins today will showcase an array of new business technology innovations for human capital management and talent management. The business technology to help human resources professionals is evolving dramatically, and this is a place for HR and workforce management professionals to find new methods that help increase productivity and... Read More

Topics: Mobile, Performance Management, Social Media, Human Capital Management, Metrics, Recruiting, Operational Performance, Business Analytics, Business Collaboration, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Workforce Performance, Compensation, Talent Management, Workforce Analytics, Digital Technology

The Unofficial Talent Management Guide for HR Technology Conference

Posted by Mark Smith on 03 October 2011

The HR Technology Conference and Expo in Las Vegas that begins today will showcase an array of new applications for talent management. The array of applications and advancements to help human resources professionals is evolving dramatically, and this is a place for HR and workforce management professionals to find new methods that help increase productivity and optimize business outcomes. The... Read More

Topics: Mobile, Performance Management, Social Media, Human Capital Management, Metrics, Recruiting, Operational Performance, Business Analytics, Business Collaboration, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Workforce Performance, Compensation, Talent Management, Workforce Analytics, Digital Technology

The Unofficial Talent Management Guide for HR Technology Conference

Posted by Mark Smith on 03 October 2011

The HR Technology Conference and Expo in Las Vegas that begins today will showcase an array of new applications for talent management. The array of applications and advancements to help human resources professionals is evolving dramatically, and this is a place for HR and workforce management professionals to find new methods that help increase productivity and optimize business outcomes. The... Read More

Topics: Mobile, Performance Management, Social Media, Human Capital Management, Metrics, Recruiting, Business Analytics, Business Collaboration, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Operational Intelligence, Workforce Performance, Compensation, Talent Management, Workforce Analytics, Digital Technology

Dayforce Engages Workforces for Higher Productivity

Posted by Mark Smith on 30 September 2011

Improving worker/manager collaboration becomes a top priority as organizations realize the impact of such collaboration on workforce productivity and profitability. One way to enhance that collaboration is to make tasks such as scheduling, time and attendance and task management accessible through smartphones and tablets. The management team at Dayforce has experience with workforce management... Read More

Topics: Mobile, Performance Management, Social Media, Human Capital Management, Metrics, Operational Performance, Business Analytics, Business Collaboration, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Workforce Performance, Compensation, dayforce, Talent Management, Workforce Analytics, Digital Technology

Proposal Software Simplifies Key Aspects of Sales

Posted by Mark Smith on 25 September 2011

Sales proposals can determine whether a deal is booked or lost. In most organizations the process of creating and delivering a proposal is manual and one-off, with many potential places for mistakes. This lack of rigor and efficiency impairs many organizations’ ability to leverage their resources. Proposal Software helps sales organizations with an application called PMAPS that addresses sales... Read More

Topics: Mobile, Sales, Sales Performance, Salesforce.com, Social Media, Marketing, Sales Force Automation, Operational Performance, Business Analytics, Business Collaboration, Business Mobility, Business Performance, Cloud Computing, Collaboration, Customer & Contact Center, Financial Performance, Workforce Performance, CMO, CRM, DF11, Sales Performance Management, SFA

Salesforce Presents New Social Enterprise with Chatter, Mobility and Data

Posted by Mark Smith on 03 September 2011

At the Dreamforce conference, Salesforce.com (NYSE:CRM) CEO Marc Benioff unveiled the latest evolution of the company’s strategy and supporting technology for cloud computing and mobile technologies. Its aim is to enable businesses to engage with customers and prospects via social media channels – what Salesforce calls the “social enterprise” – and empower employee and customer social networks to... Read More

Topics: Mobile, Sales, Sales Performance, Salesforce.com, Social Media, Marketing, Sales Cloud, Sales Force Automation, Operational Performance, Business Analytics, Business Collaboration, Business Mobility, Business Performance, Chatter, Cloud Computing, Collaboration, Customer & Contact Center, Financial Performance, Workforce Performance, CMO, CRM, DF11, Sales Performance Management, Service Cloud, SFA

IBM Cognos Gets Ready for the Revolution in Analytical Processes

Posted by Robert Kugel on 08 June 2011

Over the past six years big technology corporations have been acquiring all sorts of software companies, accelerating a general consolidation of the software industry since the dot-com boom ended in 2001. The consolidation has been driven in part by the deceleration of technology innovation in the business software market. Technology evolution, however, has been steady and progressed far enough... Read More

Topics: Big Data, Mobile, Planning, Sales Performance, Supply Chain Performance, Budgeting, Operational Performance, Analytics, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Business Performance, Cloud Computing, Financial Performance, IBM, In-memory, Workforce Performance, Cognos, acquisition

Microsoft Hopes for a Miracle with Windows Phone 7

Posted by Mark Smith on 28 November 2010

Mobile computing isn’t new anymore. The capabilities of smartphones, among other things, enable businesses to run applications across an enterprise and workers to collaborate across business and social networks. In this endeavor Microsoft was early to market with its Windows CE devices that provided e-mail and Web browsing to phones. For the first years it was a low-level battle among Microsoft,... Read More

Topics: Microsoft, Mobile, Mobile Applications, Mobile Technology, IT Performance, Operational Performance, Business Performance, Business Technology, CIO, Mobility, Digital Technology

Research Finds New Adoption and Interest in Mobile Business Intelligence

Posted by Mark Smith on 27 November 2010

The demand for access to business information and applications through mobile technologies such as the Apple iPhone and iPad, devices running Google Android or using RIM Blackberry is surging as consumer preferences and behavior spill over into the business workforce. The massive growth of adoption of these technologies around the world as consumers seek instant access to information has many... Read More

Topics: Mobile, IT Performance, Operational Performance, Business Intelligence, Business Performance, Mobility, Digital Technology

Microsoft Hopes for a Miracle with Windows Phone 7

Posted by Mark Smith on 26 November 2010

Mobile computing isn’t new anymore. The capabilities of smartphones, among other things, enable businesses to run applications across an enterprise and workers to collaborate across business and social networks. In this endeavor Microsoft was early to market with its Windows CE devices that provided e-mail and Web browsing to phones. For the first years it was a low-level battle among Microsoft,... Read More

Topics: Microsoft, Mobile, Mobile Applications, Mobile Technology, Operational Performance, Business Performance, Business Technology, CIO, Information Management, Mobility, Digital Technology

Research Finds New Adoption and Interest in Mobile Business Intelligence

Posted by Mark Smith on 26 November 2010

The demand for access to business information and applications through mobile technologies such as the Apple iPhone and iPad, devices running Google Android or using RIM Blackberry is surging as consumer preferences and behavior spill over into the business workforce. The massive growth of adoption of these technologies around the world as consumers seek instant access to information has many... Read More

Topics: Mobile, IT Performance, Business Intelligence, Business Performance, Mobility, Operational Intelligence, Digital Technology