ISG Software Research Analyst Perspectives

Adaptive Planning Helps the University of Central Florida Plan Faster and More Accurately

Posted by Robert Kugel on 18 December 2012

When they were first introduced three decades ago, electronic spreadsheets provided a major advance in corporate planning compared to the paper spreadsheet-and-adding-machine systems they replaced. However, time passes and, as our research shows, desktop spreadsheets often hamper productivity because they were designed for personal productivity, not for managing repetitive, collaborative,...

Topics: Big Data, Planning, Human Capital Management, Office of Finance, Reporting, Budgeting, driver-based, Operational Performance, Business Performance, Cloud Computing, Financial Performance, Workforce Performance, Financial Performance Management, Integrated Business Planning

Equifax Workforce Solutions for Human Capital Management

Posted by Mark Smith on 14 December 2012

Businesses need to simplify HR and compliance processes to save time and reduce risk. Talx, which helps employers address concerns in hiring, pay and compliance, has now assumed the name of its parent company and become Equifax Workforce Solutions [PDF]. HR and finance professionals should recognize the parent company’s brand from its work in the consumer credit industry. The company hopes these...

Topics: Equifax, eThority, GRC, I9, Office of Finance, Operational Performance, Financial Performance, Governance, Risk & Compliance (GRC), Workforce Performance, CFO, Compensation, compliance, finance, Hiring, HR, TALX, Workforce Solutions

Longview Helps 3M Shape Its Future in Business Planning

Posted by Robert Kugel on 14 December 2012

Effective planning has always been a challenge for companies, and it’s all the more so today. Even when companies deploy dedicated planning applications, they often do not or cannot use them to full advantage. I had a chance to learn more about 3M Corp. use of business planning in our recent 2012 Leadership Awards, who is the diversified global manufacturer of consumer and industrial products,...

Topics: Big Data, Planning, Sales Performance, Supply Chain Performance, Human Capital Management, Office of Finance, Reporting, Budgeting, driver-based, Operational Performance, Business Performance, Customer & Contact Center, Financial Performance, Workforce Performance, Financial Performance Management, Integrated Business Planning

Using the Close as a Finance Department Diagnostic

Posted by Robert Kugel on 07 December 2012

Earlier this year we published our Trends in Developing the Fast, Clean Close benchmark research findings. The most significant was that, on average, it takes longer for companies to close their books today than it did five years ago. In 2007, nearly half (47%) we closing their quarters within five or six days, but now only 38 percent can do it as quickly.

Topics: Office of Finance, close, closing, Consolidation, Controller, effectiveness, XBRL, Business Performance, Financial Performance, CFO, Data, Document Management, Financial Performance Management, FPM

The Right Software is Crucial for Effective Planning

Posted by Robert Kugel on 27 November 2012

I’ve been examining how corporations plan and budget for more than decade. One clear pattern that has emerged is the difficulty that using desktop spreadsheets imposes on the process. Ventana Research recently published findings from our trends in business planning benchmark research, and the research once again confirms this observation. It shows that companies that use dedicated applications...

Topics: Big Data, Planning, Sales Performance, Supply Chain Performance, Office of Finance, Reporting, Budgeting, driver-based, Operational Performance, Business Performance, Customer & Contact Center, Financial Performance, Workforce Performance, Financial Performance Management, Integrated Business Planning

Hewlett Packard Charges Fraud at Autonomy– Lessons Learned?

Posted by Robert Kugel on 24 November 2012

Many people enjoy mystery stories or crime thrillers; in the same vein of savoring the whodunnit and howdunnit, I like a good accounting scandal. My fascination with cooking the books started when I was young with the “great salad oil swindle”, which wound up causing losses in excess of $1 billion in today’s money and even threatened a Wall Street collapse. This disaster was averted by the...

Topics: Fraud, Governance, GRC, Office of Finance, audit, IFRS, Business Performance, Financial Performance, Governance, Risk & Compliance (GRC), Hewlett Packard, Meg Whitman, SEC

What’s Wrong with Today’s Planning and Budgeting

Posted by Robert Kugel on 15 November 2012

People have been complaining about the budgeting and planning processes in their organizations for decades. If you’re old enough, you may recall President Carter’s failed attempt to use something called zero-based budgeting to impose discipline in federal outlays. (In his first year in office the federal government reported a whopping $54 billion deficit.) Some complaining is almost inevitable,...

Topics: Big Data, Planning, Sales Performance, Supply Chain Performance, Office of Finance, Reporting, Budgeting, driver-based, Operational Performance, Business Performance, Customer & Contact Center, Financial Performance, Workforce Performance, Financial Performance Management, Integrated Business Planning

Business Planning Benchmark Shows No Improvement in How Companies Plan and Budget

Posted by Robert Kugel on 13 November 2012

Organizations engage in a range of forward-looking activities. Sales organizations have pipelines to forecast sales. Manufacturing organizations set and reset demand plans and near-term production schedules, often in response to longer-term production plans that determine what they will make and where and how they will make it. Logistics people plan inbound and outbound shipments. Marketing...

Topics: Big Data, Planning, Sales Performance, Supply Chain Performance, Office of Finance, Reporting, Budgeting, driver-based, Operational Performance, Business Performance, Customer & Contact Center, Financial Performance, Workforce Performance, Financial Performance Management, Integrated Business Planning

SAP Takes Business and Finance Mobile Using SAP HANA

Posted by Robert Kugel on 22 October 2012

SAP has inaugurated a new series of business applications it calls Enterprise Performance Management (EPM) OnDemand as a cloud-based subscription service. The applications are part of SAP’s EPM version 10 suite, which it introduced last year. It’s a first step in what is likely to be a portfolio of general-purpose, lightweight and relatively low-cost apps designed to be used on mobile devices....

Topics: Big Data, Performance Management, Sales Performance, SAP, Supply Chain Performance, Office of Finance, expense, Operational Performance, Analytics, Business Analytics, Business Collaboration, Business Performance, Cloud Computing, Customer & Contact Center, Financial Performance, Workforce Performance, Business Applications, FPM, HANA

Oracle Fusion Financials: Boring is Cool

Posted by Robert Kugel on 16 October 2012

There weren’t any headlines (or even many tweets) about Oracle Fusion Financials emanating from this year’s Oracle OpenWorld (#OOW12) conference. Maybe that’s by design, because it’s not in Oracle’s best interest to kick up a lot of dust about ERP migration. The financial applications software market is mature, and market share leaders such as Oracle have less interest in getting customers to...

Topics: Performance Management, ERP, Office of Finance, financial, Business Performance, Cloud Computing, Financial Performance, Oracle, Workday, JD Edwards, PeopleSoft

Putting XBRL to Work in the Mortgage Market

Posted by Robert Kugel on 09 October 2012

Unless you have some combination of a very strong credit rating, a high income-to-debt payment ratio and a relatively low loan-to-value ratio, it’s not especially easy to refinance a mortgage these days. That’s a shame, because there are plenty of people who have stayed current in meeting their credit obligations and whose mortgages are comfortably below current market value who could benefit...

Topics: Office of Finance, XBRL, Analytics, Business Analytics, Business Performance, Financial Performance, finance, capital markets

How Effective Is Your Company’s Planning for Long-Term Investing?

Posted by Robert Kugel on 27 September 2012

Effective capital planning and capital investment are vital to a company’s long-term success. The choices a company makes – how much to invest and in which facilities or projects – have a profound effect on its long-term success. For that reason, companies take pains to ensure that these decisions support their long-term strategies and are made as rationally as possible. Because Ventana Research...

Topics: Planning, Office of Finance, Reporting, Business Analytics, Business Performance, Financial Performance, finance, capital budget, capital spending, FPM

Salesforce Helps Midsize Company Dreams Come True

Posted by Robert Kugel on 21 September 2012

I cover the meat-and-potatoes aspects of corporate computing. I also pay attention to the special needs of midsize companies (by our definition, those with between 100 and 999 employees), which are unlike those of either small business or large corporations. After attending this year’s Dreamforce conference, Salesforce.com’s annual user meeting held this week in San Francisco, I can appreciate...

Topics: Sales, Sales Performance, Salesforce.com, Social Media, ERP, Office of Finance, CRM customer service, SMB, Business Performance, Cloud Computing, Customer & Contact Center, Financial Performance, Dreamforce, finance, Security, FPM

Rethinking Budgeting for 2013

Posted by Robert Kugel on 07 September 2012

Budget season is about to open at most companies that operate on a calendar year, so this is probably as good a time as any to rethink the process. Almost all companies will undertake the construction of a budget this year the same way they did it last year, despite widespread complaints that it is a monumental waste of time. One major reason why budgeting never changes is that it isn’t important...

Topics: Big Data, Planning, Sales Performance, Office of Finance, Reporting, Budgeting, Controller, Operational Performance, Business Performance, Financial Performance, CFO, Compensation, cash management, FPM, Integrated Business Planning

Tagetik Offers a Suite Spot for Financial Performance Management

Posted by Robert Kugel on 05 September 2012

If you’re considering purchasing a financial performance management (FPM) suite, you shouldn’t overlook a recent entrant in the category, Tagetik (which sort of rhymes with “magnetic”). The company, which was founded in 1986 and is based in Lucca, Italy, began by focusing mainly on Europe, but has extended its efforts in the United States in the past two years. Tagetik 4.0 is an elegant...

Topics: Big Data, Planning, Office of Finance, Reporting, Budgeting, close, Consolidation, Controller, SharePoint, XBRL, Business Analytics, Business Collaboration, Business Performance, Dashboards, Financial Performance, Workforce Performance, CFO, Tagetik, FPM

Midsize Companies Find ERP in the Cloud Increasingly Attractive

Posted by Robert Kugel on 23 August 2012

Midsize businesses “pay” for their use of entry-level accounting systems by not having the essential information they need readily available and by using up valuable time that could be better spent generating business, finding issues or responding to opportunities sooner or simply enhancing the efficiency of the organization. Nevertheless, the transition from an entry-level accounting package...

Topics: Sales Performance, Customer Experience, ERP, Office of Finance, end-to-end, finance cloud, Business Performance, Cloud Computing, Financial Performance, Business Process Management, CFO, finance, accounting software, business process execution, financial systems, FPM

Making Better Use of Ratios in Analytics

Posted by Robert Kugel on 17 August 2012

For the past several years Ventana Research has focused more on analytics and their importance to improving business performance. We’ve done extensive benchmark research in business analytics, detailing how they are used generally in business and in major functional areas of companies as well as their application in specific industries. We adopted this focus because technology advances are...

Topics: Big Data, Performance Management, Planning, Sales Performance, Supply Chain Performance, Human Capital Management, Modeling, Office of Finance, Budgeting, driver-based, Operational Performance, Analytics, Business Analytics, Business Performance, Customer & Contact Center, Financial Performance, In-memory, Workforce Performance, best pracices, business value, cash management, challenge, financial planning

Put a Smile in Your Last Mile of Finance

Posted by Robert Kugel on 15 August 2012

People used to use the phrase “the last mile” solely to refer to a condemned prisoner’s path to execution. Then the telecommunications industry picked it up to describe that part of a circuit between a major trunk line and a subscriber. Later still a defunct software company, Movaris (now part of Trintech), used the phrase in an analogy to refer to the set of activities that take place between...

Topics: Customer Experience, Governance, GRC, Office of Finance, Reporting, audit, close, Consolidation, Controller, XBRL, Business Performance, Financial Performance, Governance, Risk & Compliance (GRC), CFO, compliance, FPM, SEC

Make IT Spending Transparent

Posted by Robert Kugel on 09 August 2012

What does it cost to run an IT department? That’s an easy question to answer, but for most companies, why it costs that amount is not. IT departments often complain that most of their budget is devoted to funding daily operations and basic maintenance (“keeping the lights on”), but often, one big overlooked problem is the chargeback process that most companies use to assign IT department...

Topics: Sales, Office of Finance, Budgeting, chargebacks, Operational Performance, Business Intelligence, Business Performance, Financial Performance, IT cost

Meeting the XBRL Challenge Takes Inventiveness

Posted by Robert Kugel on 08 August 2012

For several years the U.S. Securities and Exchange Commission (SEC) has mandated that filers apply eXtensible Business Reporting Language (XBRL) tags to their financial statements. XBRL was developed to make it easier for investors to use a company’s financial information. Now XBRL US has kicked off its second annual XBRL Challenge, a contest designed to encourage development of open source...

Topics: Office of Finance, Reporting, closing, XBRL, Analytics, Business Analytics, Business Performance, Financial Performance, Information Management, finance, Financial Performance Management, SEC